Troy along with Platinum Home Mortgage are amazing! I can’t say enough how incredible of a job Troy and his team did. From the start to the end, he communicated thoroughly. He was honest and transparent about anything that came up. Even better, he gets in front of anything before it happens, so it is a non-issue. My husband and I felt like we weren’t even in escrow and first-time home buyers because the entire transaction was smooth. Like most of us, I don’t speak lending, so he would always explain things to where we would ... read more
Business response:
Alana, Thank you very much for your review! We are so glad Troy and his team were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing Platinum Home Mortgage!
Randy has worked with me every step of the way. He is very prompt with responses and passionate and knowledgeable in his field. I would recommend a face-to-face/zoom meeting during the consultation phase. Thanks again Randy!
Business response:
Thank you, Sakari! We appreciate you taking the time to write such a great review. We hope you're enjoying your home and that we can assist you again someday!
Great, very helpful, know his business, take you step by step. This is my third time with Randy.
Business response:
Ernest, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
R.J. was nothing short of AMAZING! His knowledge, work ethic, passion, and patience go above and beyond what I expected. My favorite thing about R.J. is how he explains things in simple terms that make it easy for everyone to understand. If you are looking for a professional that honestly cares about your well being then look no future than R.J. Balver at Platinum Home Mortgage! #1
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
Randy Perre was awesome from start to finish! Would highly recommend
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
R.J. Balver was very quick in getting us an approval with Platinum Home Mortgage.
We tried unsuccessfully for six months with another lender. Now, thanks to R.J. and Platinum Home Mortgage, we hold the keys to our new home.
Business response:
Robert, thank you for letting us know that your experience working with R.J. was a great one! We appreciate your feedback and hope you are enjoying your home.
Randy did an outstanding job for us with refinancing our house! He made this very easy and extremely pleasant. Five stars all around!
Business response:
Hi Crystal A., Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
Everett Rodriguez was amazing. Moving to Tennessee from California could have been difficult. Everett even went through the trouble to get his license for loans in Tennessee to help us. When it came time for closing and the title company dropped the ball and did not follow through however, we were in great hands Everett and his assistant’s went above and beyond by staying late and setting up everything we needed even though it was not his responsibility. We could have not asked for a smoother transition. Everett is a true pr... read more
Business response:
Thank you, Yancy! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
Randy Perre is the BEST! He is so professional, quick, honest and the most reliable lender around. Thank you for another GREAT transaction
Business response:
Ryan, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
Google reviews (371)
Recommended
