Platinum Home Mortgage (NMLS 13589)

Name: Platinum Home Mortgage (NMLS 13589)
Address: 9620 Center Ave, Suite 180, Rancho Cucamonga, CA, 91730, US
Telephone: (909) 483-9101
Price range: $$
Rating: 5

5.0

★★

462 reviews

|Mortgage Lenders|Rancho Cucamonga, CA 91730 United States

9620 Center Ave, Suite 180, Rancho Cucamonga, CA 91730 United States

(909) 483-9101

https://www.phmc.com/locations/branch/rancho-cucamonga

Closed now

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5.0

★★

462 reviews

5★450

4★1

3★1

2★0

1★0

10 reviews have no rating

Reviews(126)

Google Reviews(336)

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Gabriel A. G. on Birdeye

★★

a year ago

The Hazelips & their team are great to work with, they treat you as if you’ve been friends forever. They handled my refi with no issues & in a timely manner, I would strongly recommend them for your mortgage needs.. I’ve used their services twice & who knows if the numbers drop lower I just might use them again. THANK YOU TROY & COLEEN!!

Business Response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.

Sawa K. on Birdeye

★★

a year ago

My loan officer Randy Perre was knowledgeable, friendly, professional, proactive and supportive - everything one would want in a loan officer. I really enjoyed working with him and can't express how impressed I am with the service I received.

Business Response:

Hi Sawa, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!

Lupe M. on Birdeye

★★

a year ago

Randy and his team were amazing. Everytime I had a question they always explained everything thoroughly. They all have great customer service. I will definitely recommend Randy to my friends and family!

Business Response:

Thank you, Lupe! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.

JP on Birdeye

★★

a year ago

This is the second time we have worked with Charlene at PHM, she is amazing and always available for any questions or additional help. I recommend Charlene and her team to anyone.

Business Response:

Jp, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!

Nicol A. on Birdeye

★★

a year ago

I have been working with Everett Rodriguez and I had nothing but the best experience ever and I’ve been on three months and I think I’m ready to move forward with Purchasing my home . .

Business Response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.

Don and Sondra L. on Birdeye

★★

a year ago

We loved the personal attention. Quick response to any question we had. Our refinance was finished in a timely manner. Thank you

Business Response:

Hi Don And Sondra, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!

Pete C. on Birdeye

★★

a year ago

Randy Perre hit a home run again. He was always available to answer questions, or making sure the paperwork we need to fill out were delivered to us in a quick fashion. This might be my last mortgage, but if I need another one I know who I will call. Thanks Randy

Business Response:

Thank you, Pete! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.

Karen Louisa R. on Birdeye

★★

a year ago

Platinum Mortgage exceeded my expectations when I called about refinancing my existing FHA loan to a conventional loan. I have to sing the praises of my agent, Troy Hazelip, who made it a stress free experience from the very first phone conversation. He kept me informed throughout the process and always got back to me quickly when I had questions. It really felt good to be part of the Platinum Family. Thank you Troy for a wonderful experience.

Business Response:

Karen Louisa, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!

Mel Valdez review for Platinum Home Mortgage (NMLS 13589)

Mel Valdez on Facebook

a year ago

Troy ,Colleen and the team are super helpful and easy to work with. They help me step by step and the process went fast.

Business Response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.