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Plaza Del Amo Hospital
- Torrance, CA
About this business
Location details
3430 Fujita Street, Torrance, CA, 90505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | Closed | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 1:00 p.m. to 4:00 p.m. |
Deserves ZERO stars... tried to make a grooming appointment, waited on hold for 10 minutes while "she checked the schedule" only to have the phone picked up and say,"fluffy and some other pet are here to see Dr. Child" then HUNG up on me when I said I was put on hold trying to schedule an appointment. So I call back because yes! I get it, I work in an animal hospital too (no we don't have a groomer) and it is CRAZY busy right now everywhere ERs and other animal hospitals. When I call back I get a 10:30am appointment for the... read more
I try to only write reviews about excellent service. In this case I felt treated very badly so I decided to warn other potential customers. Had the worst interaction with Plaza Del Amo over the last 2 days. At first it was OK. I needed a prescription refill for my cat (Flea medicine). They emailed the prescription to me - great. I ordered the flea meds online. The online store said I needed to send the print version of the script. I asked if there was another way. They said yes, call your vet with the order number, we'll ca... read more
don't EVER work in the back as akennel tech. The two girls, i worked with in january 2020 are VERY clique-ish and constantly left me out of everything. i was always alone. they made me do all of the boring things like dishes and moping because i was new. Francesca, is very big on no work gossip - and i find it so ironic that Arthur and the rest of the girls in the back were the BIGGEST trash talkers i've ever met at a job environment. This one girl Aron was SO mean to me and yelled at me and had a HORRIBLE attitude bc i took... read more
The staff is forgetful and not organized. I made an appointment for grooming and a couple shots and my dog never got the shots because they forgot. I've been on their paw plan for almost 4 years and this is concerning. Plus, there are too frequent staff turn overs.
Don't go here if you are seeking SAFE veterinary help. They wanted to vaccinate my dog when he was not well. After waiting TWO WEEKS for my scheduled appointment, I arrive on time to find out that they would not see me without a "booster vaccine". If you are a well educated dog/ cat Mom, you know that booster vaccines and annual vaccines are not necessary and can actually cause more harm then good, especially if something is compromising their immune system already. I was bringing in my dog because he his unwell, and they ... read more
Business response:
Hi Jennifer, we are so sorry to hear about your experience with our hospital and would greatly like the opportunity to resolve and discuss this further. What you are describing is definitely not in lines with our standard of care and we would love to rectify this situation and better understand what happened. If you would please email our Hospital Manager, Natalie Chutick, at Natalie.Chutick@NVA.com or call the hospital at 310-530-5511 and ask for her directly, she would be more than happy to assist you. Your time would be a... read more
My sister recommended I use this vet hospital for my dog. At first, I was very happy with the service I received. Then there was a huge mixup on the prescription food my dog needed to have ordered ordered. The vet hospital originally gave me the wrong food, then offered to refund me for the error, then offered to order the correct prescription food for me. I requested for them to order the correct food, and I waited three weeks. It turns out they needed to re-confirm the flavor (which I had already told them in person AND on... read more
Business response:
I apologize for the mix up regarding your fur baby's food. It must have been very frustrating to run out of the food that is medically necessary for you pup. I will look into this issue to see how we can prevent this from happening again. Please reach out to us if there is anything to can do to make this right for you and your pet.
I never posted a complaint anywhere before but just had to for the terrible experience at this place. My dog has been there before less than a year ago for an ear infection. Now he has another one so I called at around 11am to see if I could get a refill on the medication. They said sure since he was seen there less than a year ago and that they would call me when the medication was ready for pick up. Never was called but I called about every hour and was told not ready yet but that it would be ready the next day and I w... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Pam. We set a high standard for ourselves and are truly sorry to hear that we did not meet your expectations. Someone from our team will be contacting you shortly.
Hello my name is Mario Sanchez and I may get ban from yelp but I need to let you know what happens to me with my doggy Buddy. Last year I took my Best friend to this hospital with some kind of allergic reaction, and blood in the stool, he was treated and the rash clear up also while I was There the vet did and ultrasound and she told me that Buddy was ok the only thing that showed was a slightly enlarged intestine and she also said that Buddy showed a little bit of liquid in the gut. I've when the to HARBOR PINES PET CLIN... read more
Initially, I was happy with the services of Plaza Del Amo but recently felt that they care more about money rather than the well being of my dog. I was swayed by the positive reviews to keep giving this place a chance but it was the last straw once paying $200+ for an appointment that left my dog in a worse condition than before. My dog was having bladder problems; she was constantly trying to pee and either nothing or a little bit of pee came out. We took her to the vet and it was pricey. (I understand the other costs but i... read more
Frequently asked questions about Plaza Del Amo Hospital
How is Plaza Del Amo Hospital rated?
Plaza Del Amo Hospital has a 4.5 star rating with 836 reviews.
When is Plaza Del Amo Hospital open?
Plaza Del Amo Hospital is closed now. It will open at 7:00 a.m.