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Polaris 9550 Sport Robotic Cleaner
About this business
Died after three years. Find a different product Died in its third year of use. Look for another product
Poor reliability, both the robot and the support. Although the robot works well to begin with, it is not robust. First one failed, replaced with a new one which then also failed. Reaching out to Polaris through Amazon got no response, and calling their support directly puts you in endless hold until they promise a callback, which they don’t do.So in summary, the robot fails within two years, and the support is nonexistent. Spend $1000 on a different brand if you want something that will last and is supported.
Seized motor Although this Polaris started off strong May 2023, and cleaned fairly well, the motor seized on 7/01/25. The plastic gears and sleeves were all rotted and worn. The trying to get ahold of customer service was almost impossible. Put it on the curb hoping someone would take it for scrap! Very disappointed it failed after only two years
Stopped working after 2 years, paid over $1000.00 We have had the Polaris 9550 robotic pool sweep for two years, it just went out of warranty and it will cost more to have it fixed than we purchased it for. If I can get some suggestions on how to get it repaired by the company we bought it from, that would be great!It has an error 4, which I guess means “short circuit on the right side of sweep”
Failed at 2 years and 4 days. Bought June 17, 2023. Motor went out June 21, 2025. At this price point I would have expected a product lasting more than 2 years.When it was working, it worked great, but at an average annual cost of $600.00 I would. It recommend purchasing.
They don’t last Worked until it didn’t. Engine burned out two and a half years in. $600 to repair it. Not really worth it. These things are basically disposable which is gross
Don’t buy Worked great for about 2 years and just like automobiles they die right after the warranty expires. I also got an E10 error and the motor was out and cost $900 so I will never purchase a Polaris again
Didn't last 2 years... Lasted almost 2 years and then stopped turning on. Poor reliability.
Bad customer service Was unable to return item after I had problems with product. Unable to contact anyone.
Frequently asked questions about Polaris 9550 Sport Robotic Cleaner
How is Polaris 9550 Sport Robotic Cleaner rated?
Polaris 9550 Sport Robotic Cleaner has a 4 star rating with 478 reviews.
When is Polaris 9550 Sport Robotic Cleaner open?
Polaris 9550 Sport Robotic Cleaner is open now. It will close at 6:00 p.m.