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Polaris 9550 Sport Robotic Cleaner
About this business
I love the Polaris however I registered it and sent the information that my pool store said that I should have gotten my $100.00 rebate but I have heard nothing. Sarah Clemente
Business response:
Thanks for the review, Sarah. Please allow six to eight weeks for your rebate to be processed. For a status update on your rebate please call (800) 822-7933 or email the Rebates Department at rebates@zodiac.com. Thanks again for choosing Polaris! - Polaris
THe 9550 Sport ran great for 2 years and 4 months, just past the warranty period. Now it sits in the pool and sends water thru without moving. Polaris cannot find a way to fix it even though it runs great at the dealer on his diagnostic controller. They have tried 3 different control boxes and are stumped. Too bad they are unwilling to stand behind their products. I can tell from reviews that most people have a much better and LONGER experience.
Business response:
Hello David, Thank you for your feedback. Customer satisfaction and product quality are top priorities here at Polaris and we'd like to help. Simply reply 'yes' to this email, and technical support representative will contact you. Thank you, - Polaris
Mine worked great for about a year, but now it flips over within the first 5 mins every time I run it. I’m having a hard time finding a solution. Any ideas?
Business response:
Hello Chris, Thank you for your feedback. We'd like to learn more about your pool, and assist with your 'flipping' issue. In order to help us understand your issues, please respond to this email with the following. A picture of your pool (showing the shape of the pool), serial number of the robot (18 digit code found on a sticker in the inner body near the debris canister), and a photo of the robot in the pool when found on it's back (if possible). We are able to assist you without pictures and will be happy to walk you thro... read more
The 9550 does a great job cleaning. I did not even need to use the remote. However, it needs to be babysat and the cord untangled every 15 to 30 minutes. Do not set it to go automatically on. I've tried putting in less cord and more cord and it doesn't make a difference. After 30 minutes The cord will tangle so much that it will pull the brain in with it. If you are purchasing A robot I definitely recommend getting one with a swivel cord. The cord tangling is a major major pain and inconvenience.
Frequently asked questions about Polaris 9550 Sport Robotic Cleaner
How is Polaris 9550 Sport Robotic Cleaner rated?
Polaris 9550 Sport Robotic Cleaner has a 4.2 star rating with 370 reviews.
When is Polaris 9550 Sport Robotic Cleaner open?
Polaris 9550 Sport Robotic Cleaner is closed now. It will open at 9:00 a.m.