Polaris EPIC 8640 robotic cleaner

4.6

4.6541 reviews

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Bruce F.

3 years ago

The cleaner does an excellent job tracking the entire shape of the pool. Does not get stuck on the main drain of the pool and climbs the walls with ease. Cleaning the basket is a task the is so easy. Awesome product.

Business response:

Thank you for your kind words and detailed review, Bruce! We are happy your EPIC is performing so well. Enjoy your clean pool! Cheers, Your Polaris Team

Dyanna H.

3 years ago

Cleans well. Long hose is a pain. Always hard to roll up hose after use. Hose is entirely too long too. Should have sections so you can size to your pool size

Business response:

Thanks for choosing the Polaris EPIC 8640 robotic cleaner, Dyanna! Your trust and satisfaction are our top priorities. We recommend ensuring the cleaner cable enters the pool at the center of the length of the pool and that only the required amount of cable is allowed into the pool. Essentially, you should only allow enough cable into the pool to cover the farthest point from the cable entry location in the pool. This allows the robot to clean with the most optimal pattern and widest range of coverage while keeping you fro... read more

Wesley B.

3 years ago

I’ve had 3 different kinds of Polaris cleaners over the past 20 years and the Epic 8650 is the best so far. Keep up the good work Polaris!!

Business response:

Thank you for your wonderful review, Wesley! It's always a pleasure to hear from a repeat and satisfied customer. Swim on! Your Polaris Team

Michael R.

3 years ago

Great product! Huge difference for me and my pool. Does an outstanding job!

Business response:

Thank you for your outstanding review, Michael! We appreciate you and hope you enjoy your swim time. Cheers, Your Polaris Team

Anna S.

3 years ago

Great product! We love it and so easy to use!

Business response:

Thank you for your positive review, Anna! Creating quality products that simplify your pool experience is what we aim to do every day. Swim on, Your Polaris Team

DANE G.

3 years ago

I have only run it three times so, I am not fully acclimated to it. Maybe after this summer I can give more details. Hopefully

Business response:

Thank you for taking the time to share your review, Dane. Please let us know if there is anything we can do in the future to improve your experience. Wishing you the perfect swim! All the best, Your Polaris Team

Thomas H.

3 years ago

Great product. Still waiting on rebate to come in the mail

Business response:

Thank you for your positive review, Thomas! Please allow 6-8 weeks for your rebate to be processed. For a status update, you can fill out the Rebate Status form located at www.fluidrausa.com/en/support/rebate-support or you can contact a rebate representative directly at rebates@fluidra.com or call (800) 822-7933. All the best, Your Polaris Team

Johnny N.

3 years ago

This machine clean ok ,but is consistent with the pattern of cleaning .

Business response:

Thank you for sharing your experience with us, Johnny. If you need assistance with your cleaner, please call our support team at (800) 822-7933. All the best, Your Polaris Team

Hettie N.

3 years ago

This is so easy to use! We call him “Kirby” because he vacuumed so well. Nothing is missed. It climbs the walls and gets the waterline tiles easily! I was concerned that it would be too heavy for me to lift out. For as rugged at it looks, it is surprisingly light. Worth every penny!

Business response:

Thanks, Hettie! Creating quality products that simplify your pool experience is what we aim to do every day. We are happy to hear that "Kirby" is performing well for you. Happy swimming! Your Polaris Team