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We love our Polaris pool cleaner
Business response:
Thank you for choosing Polaris and leaving a positive review, Douglas! Your trust and satisfaction are our top priorities. Enjoy your swim time! All the best, Your Polaris Team
The cable tangles. It’s really a pain!
Business response:
Hi Catherine, We’re sorry your cable is consistently tangling, and understand how frustrating it can be. We don’t want to inundate you with too many suggestions, but have some tips to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across ... read more
It’s great! Smarter than my three earlier Aquabots.
Business response:
Thank you for choosing Polaris, Michael! We appreciate you taking the time to leave a review and we’re glad you’re satisfied with your purchase. Happy swimming! Your Polaris Team
Great product.
Business response:
Thank you for your positive review, Aaron! We appreciate you choosing Polaris and hope you enjoy your pool time. Swim on, Your Polaris Team
It’s just a great machine. Cleans amazingly well.
Business response:
Thank you for your kind words, Anthony! Creating quality products that improve your pool experience is what we aim to do every day. We hope you enjoy your swim time. All the best, Your Polaris Team
I purchased this robotic cleaner on the recommendation of my local pool service company, after discovering how antiquated the previous home owner's pump style cleaner was. Rather than repairing old equipment, we decided to spring for this robotic cleaner. For the most part, I think it is a great investment. I do wish it had a few more features for the $1,000 I paid for it. I could have ordered one with more features off of another site but it was not a quality brand like Polaris, so knowing I have a well-known and proven bra... read more
Business response:
Hi Matthew, Thank you for your review and for choosing Polaris! We hope your EPIC 8640 lives up to your expectations and you continue to feel happy with your investment. Please let us know if there’s anything we can do to enhance or improve your experience. Enjoy your pool time! Your Polaris Team
So far so good! "Brad" works great! It has made my life so much easier.
Business response:
Hi Steve, We absolutely love when customers name their pool cleaners! Thank you for your fun and positive review. We’re happy to hear “Brad” is performing so well.😄 Happy swimming! Your Polaris Team
Works great. Easy to use
Business response:
Hi Alesha, Thank you for your review of the EPIC 8640. We’re so glad you’re pleased with the performance and ease of use. Happy swimming! Your Polaris Team
LOVE IT 💕💕💕💕
Business response:
Thank you for choosing Polaris and for sharing your review with us, Christina. Happy swimming! Your Polaris Team
Polaris EPIC 8640 robotic cleaner has a 4.6 star rating with 480 reviews.
Polaris EPIC 8640 robotic cleaner is open now. It is open 24/7.