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Polaris EPIC 8640 robotic cleaner
Excellent product. Cleans the pool to where it looks brand new. So easy to use. Thank you for the quality!
Business response:
Thank you for the excellent review, Karen! We are so glad your EPIC 8640 is keeping your pool looking brand new. We appreciate you and hope you enjoy your pool time! Cheers, Your Polaris Team
Awesome pool cleaner!!! Should have bought this years ago. Saves time and sweat when you are having a pool party!!
Business response:
Hi Barbara, Thank you for sharing your first-hand experience with your EPIC 8640 cleaner. We’re so glad you can now spend more time enjoying your pool and less time cleaning it. We appreciate you and hope you enjoy your clean pool! All the best, Your Polaris Team
It’s Great!
Business response:
Thank you for taking the time to leave a review, Philip! Wishing you the perfect swim. Cheers, Your Polaris Team
It’s certainly not worth the large price tag. It does ok but doesn’t thoroughly clean the the bottom and doesn’t go far enough on sides to effectively clean them either. It repeats In the same area over abs over and misses a lot of places where it never goes. I expected it to do better than one costing half the price. In fact my battery operated one does a better job of fine debris pick up
Business response:
Hi Sherry, We are so sorry your EPIC 8640 isn’t performing as expected and we want to help. Please email us at customerfeedback@fluidra.com with your address and date of purchase so we can look you up in our system. Your pool might require a fine filter canister, which we can help you order. We can also try to troubleshoot the pool coverage issue. Hopefully, we can address all the issues and get your cleaner working optimally. Thank you, Your Polaris Team
Love this robotic pool cleaner. Pool has never looked better!
Business response:
Hi Dwight, Thank you for your review of the EPIC 8640 cleaner. We are so glad to hear your pool has never looked better and that you’re so pleased. Enjoy your swim time! Cheers, Your Polaris Team
It's easy to use and does a good job cleaning the pool. I'm glad I bought it.
Business response:
Thank you for choosing Polaris, Ken! We’re thrilled to hear your EPIC 8640 is keeping your pool clean and that you’re so satisfied. Happy swimming! Your Polaris Team
It’s an awesome cleaner. I would definitely recommend it
Business response:
Hi Mike, Thank you for your review and willingness to recommend the EPIC 8640 cleaner. We appreciate you and hope you enjoy your pool time! Cheers, Your Polaris Team
Good vacuum but the cord gets tangled too easy.
Business response:
Thank you for your review, James!. We’re sorry your cable is consistently tangling. We don’t want to inundate you with too many suggestions, but have some tips to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for ev... read more
The robotic cleaner plastic "lid" isn't very sturdy and it does not clean around my entire pool. It repeats in many of the same places. Very bummed that for the price, the results are sub-par.
Business response:
Hi Raina, We are sorry to hear your EPIC 8640 isn’t living up to your expectations. Would you mind helping us better understand what you mean by the lid not being sturdy? Does it not latch easily? Any additional details you could provide us would be greatly appreciated. As far as pool coverage, typically a new cleaner does more of a random pattern while it learns your pool. This might be why you see it repeatedly clean in the same places. We appreciate your review and will take all your comments and additional detail... read more
Frequently asked questions about Polaris EPIC 8640 robotic cleaner
How is Polaris EPIC 8640 robotic cleaner rated?
Polaris EPIC 8640 robotic cleaner has a 4.6 star rating with 480 reviews.
When is Polaris EPIC 8640 robotic cleaner open?
Polaris EPIC 8640 robotic cleaner is open now. It is open 24/7.