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Polaris Quattro Sport Pool Cleaner
About this business
Debris Doesn't Stand a Chance Designed to devour debris, the Polaris® Quattro™ Sport boasts 4WD agility to aggressively climb walls and brush the waterline. Even acorns, leaves and pebbles don’t stand a chance thanks to its extra-large intake. And with dual-stage filtration, this cutting-edge pressure-side cleaner collects both fine and large debris into an easy-clean canister with a transparent window. Powered by a booster pump, the Quattro Sport is ideal for all in-ground pool surfaces. Features: • Active Brushing Attack... read more
I purchased a Polaris Quatro last summer. I love how well it cleans our pool but, debris escapes from the seals. Is there a gasket or something available to fix this issue?
Business response:
Hi Patti, We are so glad to hear you are pleased with how well the Polaris Quattro is cleaning your pool! We are sorry you are experiencing some debris escaping from the seals. Would you please send your address and serial number to customerfeedback@fluidra.com so we can check to see if you are under warranty? We made a recent product enhancement and would recommend you replace the canister. Thank you for being a Polaris customer! Your Polaris Team
Just purchased the P40 from local pool store, as my 14 yr old 280 was not doing so well anymore. It makes a nice wide clean path, and covers pool (18k gal.) quickly, but I have noticed same issue others are having with the debris not staying in the baskets. there is a gap between the body and the baskets. I have tried everything the ensure proper closer but it still bypasses the baskets and gets trapped in the body of the cleaner and also puts it back in the pool.
Business response:
Hi Chris, Thank you so much for your feedback. Product quality and customer satisfaction are top priorities to us. Your unit may have the old-style body and housing. We have updated it to help with the issue you describe. You can take your cleaner to your local authorized dealer to have those parts changed out. If your cleaner is still under warranty, this would be at no cost to you. Please let us know if we can assist further. All the best, Your Polaris Team
Bought the unit last summer as my old 380 finally after 4 years of use died. Does good sweeping the pool and picking up larger items. It does not pick up the smaller dirt and sand like my 380 did. Have to take the clear plastic housing off every couple of days to clean out around it. If this is always happening I feel that it will wear out before I feel I could get my money's worth with its higher price tag.
Business response:
Thanks for choosing the Polaris Quattro Sport Pool Cleaner, Scott! Your trust and satisfaction are our top priorities. Your cleaner came with an All-Purpose Filter Canister, but it sounds like the fine debris in your pool might be better contained by using the Fine Filter Canister, part number R083600. You can find it where ever you purchase authorized Polaris parts, or by searching our Dealer Locator: www.fluidrausa.com/en/dealer-locator. Your unit may have the old-style body and housing. We have updated it to help with t... read more
We have been happy with this cleaner picking up leaves but it is leaving debris on the pool floor. We did a vacuum clean this morning and the pool was spotless. This was all undone when the Polaris came on and debris was all over the floor again.
Business response:
Hi Amy, We're sorry you're experiencing issues with your Polaris Quattro Sport Pool Cleaner. Product quality and customer satisfaction are top priorities to us. It sounds like your filter basket is spilling out into the pool. Please be sure to empty the filter after running the cleaner. If the issue persists, we would like to check that the housing is latching firmly after emptying. Please give us a call at (800) 822-7933 if this is the case, so we can help. All the best, Your Polaris Team
My Quattro Sport which I just purchased gets hung up on the pop-ups on the bottom of the pool. When this happens, it doesn't do a thing. It stalls out on the pop-ups. What's the fix for this. John
Business response:
Hi John, Thanks for your review! We're sorry you're experiencing issues with your Polaris Quattro Sport Pool Cleaner. Product quality and customer satisfaction are top priorities to us. We will have a technical support representative reach out to you when our office reopens after the new year holiday. Thank you for your patience. Regards, Your Polaris Team
Awesome Customer service! My previous 2 star review is officially invalid. Tech support recognized my problem as a defect and replaced the entire unit for free! I am now finishing the process of switching all my Hayward equipment to Jandy. Just bought a CV-580 filter.
Business response:
Hi Anthony, We are so happy we could help! Enjoy your clean pool, and please let us know if we can help with anything else. Happy swimming! Your Polaris Team
I agree that the Quattro is a great cleaner but it is true that the small debris get stuck - and I think get out, too - from in between the blue cover and the transparent part. Is there any way to prevent that? Is Polaris trying to review the design and better it?
Business response:
Thanks for choosing the Polaris Quattro Sport Pool Cleaner, Anna! Your trust and satisfaction are our top priorities. A product specialist will contact you to see how we can assist. All the best, Your Polaris Team
I’ve had my Polaris Quattro pro for a little under 5 months. Keeps my pool clean. I walked out today to find it not moving. I looked a little closer and saw the wheel had come off. Apparently the axle is a weak point of this cleaner. I wish I had known about this earlier. It’s not acceptable that a cleaner in this price point would fail like this in less then 5 months of usage.
Business response:
Hi Phun, We're sorry you're experiencing issues with your Polaris Quattro Sport Pool Cleaner! We recommend that you take it to an authorized dealer for a warranty repair. You can find a dealer near you here: https://www.fluidrausa.com/en/dealer-locator We will have a technical support representative reach out to you. Thank you for your patience. Regards, Your Polaris Team
Love my Quattro but the hose keeps tangling. pool is always heated to 90F and the hose is the correct length. Any Ideas?
Business response:
Hi Anthony, Thank you for your kind words on your new Polaris Quattro Sport! We can help with the tangling. Here are some adjustments you can try (you've already done a couple of these; the complete list is for the benefit of all viewers): 1) Remeasure the hose to verify that it is adjusted to the proper length for the pool shape. 2) With the cleaner operating, check that the hose swivels and the hose connections turn freely. 3) Ensure the hose is floating and the hose floats are positioned properly. Position the first floa... read more
Frequently asked questions about Polaris Quattro Sport Pool Cleaner
How is Polaris Quattro Sport Pool Cleaner rated?
Polaris Quattro Sport Pool Cleaner has a 4.7 star rating with 282 reviews.
When is Polaris Quattro Sport Pool Cleaner open?
Polaris Quattro Sport Pool Cleaner is open now. It will close at 6:00 p.m.