This profile has been claimed by the business owner or representative.
Polaris Vac-Sweep 280, Black Max
About this business
The Stealth Pool Cleaner! We installed a dark pebble patterned vinyl liner when the old light colored one wore out. The light blue Polaris looked strange on that background and since it was showing its age, we replaced it with a Black Max. The best price we could find was, naturally, from Amazon!It looks great and since it is a Polaris, our pool is always clean!
Lasted less than 2 years...Supplier won't respond. I have had several of these but this last one is less than 2 years old and needs $500.00 in new parts. This pool cleaner does not even deserve one star or the company that distributed it through Amazon.Now I am trying to get a response about the 2 year warranty through the e-mail contact Amazon gave me , but I have not received a response. It was sold by Pool Supply World.
Faulty sweeper - never really worked It kind of worked, but never worked properly. For example, the sweep kind of hovered a bit above the pool floor so never really was able to pull in all the leaves at the bottom. It also seemed under-powered and was unable to move through parts of the pool that our prior pool sweep had no problem. Our professional pool guys said it was pretty much faulty throughout. Unfortunately looks like can only be returned within a month and we've now had it for two months.
Was charge a 100% restocking fee. Buyer beware Shipping was very fast and delivered on time. There was no extra packing in the box and the unit seamed to be ok. After running the item for about ten days the plastic broke and the unit stopped working. I followed all the instructions for returning the item for a refund. Be aware of this company restocking fee's. They charge a 100% restocking for for a broken item that I returned. I have reached out to customer service and have not heard back from them. I would not buy from thi... read more
Arrived with wheel broken off. Also happened to my neighbor. Opened up the package and one of the wheels had broken off. I saw this model at my neighbor's pool and he said it worked well. So I ordered the same one. When I told me neighbor about the broken wheel, he said he had the same problem. Cannot comment on how well it works yet as waiting for product to get fixed.
Item arrived with two of three wheels broken off Item was broken
Floats, does not settle on pool floor I bought The Polaris 280 to replace my Legend pool cleaner. I have had it in the pool for 32 weeks and I don't think it has ever had its wheels on the floor of my pool. It seems to float about 18" above the floor. Very disappointed with it. Would not recommend.
Missing hose Wheels did not turn, so no movement in pool. My husband was super frustrated. Then, I Compared old cleaner to new & the hose to generate the turning of the wheels was completely missing. Instead of returning, we utilized hose off our old cleaner & added to new one.
Disappointed I already wrote an email regarding the 2 black max i bought both having issues and as it turns out, my supply house is over $50 less
Frequently asked questions about Polaris Vac-Sweep 280, Black Max
How is Polaris Vac-Sweep 280, Black Max rated?
Polaris Vac-Sweep 280, Black Max has a 4 star rating with 85 reviews.
When is Polaris Vac-Sweep 280, Black Max open?
Polaris Vac-Sweep 280, Black Max is closed now. It will open on Monday at 9:00 a.m.