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Polaris VRX iQ+

4.3

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4.31,177 reviews
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Irene B.'s profile image
Irene B. 
5 years ago

Sweep does a great job and the debris basket is easy to clean The only hassle is the cord which twists up. One has to untwist the cord quite often. 

Business response:

Hi Irene, Thanks for sharing your valuable feedback! We're happy to hear that the VRX iQ+ is performing well in your pool. Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even di... read more

Chad C.'s profile image
Chad C. 
5 years ago

Great product. Our pool is cleaner than ever. I do suggest a software upgrade to get the cleaner to continue onto the steps. We have a full width step that should be cleanable but the cleaner won't stay up there. It will get up there but won't stay long enough to clean. This is my only real input. 

Business response:

Thank you for your feedback, Chad! We really appreciate your taking the time to share your experience with us. Happy swimming! Your Polaris Team 

Deepak D.'s profile image
Deepak D. 
5 years ago

Great pool vac, cleans well and mapping / coverage even with free flow pool is great Couple of things can be improved, the caddy is not sturdy. Given the cost of this vac, I would expect a better quality caddy. Second I would expect a paper sort of filter in addition to current mesh filter which can filter out more fine impurities. I had Hayward XL cleaner prior to this which had a better filtering by trapping bigger objects like twigs pine needles and leaves in a box and the HEPA style paper filter cleaned water to more ... read more

Business response:

Hi Deepak, Thank you for your review! We're happy to hear that the VRX iQ+ is performing well for you. We do offer finer-mesh filters for your cleaner: the R0517800 Fine Filter Canister and the R0535800 Ultra Fine Sand/Silt Canister. Your local dealer may be able to recommend which will work better for the fine debris in your pool. Enjoy your swim time! Your Polaris Team 

Danny D.'s profile image
Danny D. 
5 years ago

This cleaner works great, I love the remote control and the swivel on the cord. 

Business response:

Thank you so much for your kind words, Danny! We really appreciate your taking the time to share your experience with us. Cheers, Your Polaris Team 

Jennifer R.'s profile image
Jennifer R. 
5 years ago

I love the vacuum. I think it does a fantastic job and is easy to clean. I have terrible internet service, so I have not used the app and I don't think it would be a big deal. Definitely worth the money. the only concern is that the wire area where it hooks to the machine frayed and turned brown like it was burning. Took it to Leslie's and they got the service people involved and I was told it was normal and to just place some electrical tape around it and if it gets worse to let them know. Seems to be doing okay, but f... read more

Business response:

Thanks for choosing the Polaris VRX iQ+, Jennifer! Your trust and satisfaction are our top priorities. Please let us know how that electrical cable fares in the coming months. Swim on, Your Polaris Team 

Anthony S.'s profile image
Anthony S. 
5 years ago

Excellent product! 

Business response:

Thanks for sharing your story, Anthony! Wishing you the perfect swim. Your Polaris Team 

Tyrone P.'s profile image
Tyrone P. 
5 years ago

The VRX helped to keep my pool clean. Prior to having it, I used the manual vacuum and that was time consuming. The remote control features are first generation, but it allowed me to spot clean areas that the normal "smart" cleaning missed. 

Business response:

Hi Tyrone, Thanks for sharing your story about the Polaris VRX iQ+! We hope you continue to enjoy a convenient and worry-free pool experience. Enjoy the extra swim time! Your Polaris Team 

Eric M.'s profile image
Eric M. 
5 years ago

Fantastic machine, only one flaw. The cord still here tangled. 

Business response:

Hi Eric, Thanks for sharing your valuable feedback! Here are some suggestions to improve the cord tangling issue: 1) Remove the cleaner from the pool and lay the cable across the pool deck to relieve coiled memory. 2) Allow the cleaner cable to enter the pool at the center of the length of the pool 3) Only use enough cable to reach the farthest point from the cable entry location 4) Gently toss the necessary cable across the pool water for even distribution instead of dropping the cable in a lump in one spot. We hope... read more

STEPHEN R.'s profile image
STEPHEN R. 
5 years ago

Great! I had the older version that lasted for many years. The VRX IQ plus is awesome. 

Business response:

Hi Stephen, Thanks for sharing your first-hand Polaris experience with others online! It's always a pleasure to hear from loyal customers like yourself. Wishing you many more reliable years of service from your Polaris cleaners. Your Polaris Team 

Frequently asked questions about Polaris VRX iQ+

How is Polaris VRX iQ+ rated?

Polaris VRX iQ+ has a 4.3 star rating with 1,177 reviews. 

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