Pond Roofing Company, Inc

Pond Roofing’s estimator Lonnie M****** was an extremely knowledgeable professional. Not only did he correctly assess where repairs were needed To stop an interior leak, he also pointed out what other estimators missed:that a skylight under a large tree was NOT impact rated glass. We were very grateful for his detailed observations! Mr M******’ estimate was detailed and he was available to speak by phone for follow up questions. Perfect! Scheduling was right in the promised timeframe and the crew that performed the repairs were on time, thorough and courteous. Price was competitive with other estimates- but Pond gave us increased value starting with a truly comprehensive estimate! No more leaks. Superior service from first to last. Highly recommend: THANK YOU POND ROOFING!

I got estimates from 4 different companies for the replacement of 19 windows in my home. Shanti Smith provided the most professional presentation, far exceeding the other estimates. He was able to match the window frame color precisely to the siding on my home, which was an important factor. The installation crew arrived promptly on the day scheduled, and returned the following day to finish the job. I am most satisfied with the quality of the windows and the workmanship of the installation. I am confident that I got a very fair price to replace the windows in my 30 yr old home. Pond Roofing and Exteriors is a great top-notch company to contract with, and I will certainly use them again in the future. I highly recommend them to potential customers. Replacement of 19 windows

I am very pleased with my new roof and my interactions with Pond Roofing. This was the first time I have purchased a new roof. Their quote was the most detailed of the quotes I obtained. The communication with the Pond team was easy; they quickly responded to all my questions. The roofing crew finished in one day, were very polite, and did their best to minimize the mess and debris. And no surprise charges! The final bill was for the same amount as the quote.

I called about a small repair project and an assessment of my roof. Though the person who answered my call was a bit brusque and said any repairs would be at least six weeks off, I got an appointment with an estimator within a few days. The estimator impressed me as competent and fair. When I called to schedule the repair, the wait time was down to four weeks, and in the event, the job was done even sooner. The repair people were easy to work with and did everything they said they would.

Outstanding experience with complete professionalism. After weather damage to my home, Pond Roofing was recommended as a trusted company that would perform quality work quickly with excellent customer experience at fair prices - Pond Roofing far exceeded expectations. They were readily accessible from start to finish, even after business hours, offering support and recommendations throughout the entire process. I would absolutely recommend Pond Roofing for any job.

I had a roof leak that I thought meant I needed a new roof. They identified the problem and repaired the roof and leak. I was most impressed that they did not try to up-sell me to get a new roof. In fact, they advised that I didn't need to do it. They also replaced a roof vent cover and a length of gutter damaged by a storm. I have been very impressed with their pricing and responsiveness. They came on time, did the work, and were very courteous.

Excellent Job Good Pricing Very Responsive Mgmt Team Excellent Follow up Highly Recommend

Very professional and timely. Workers were respectful of our property, protecting our shrubbery and patio furniture from debris. Did a very thorough clean up after job was finished. The installers also identified and replaced some rotted wood under the shingles. They came prepared for such problems, so there were no delays in the project. The Pond Roofing Estimator also helped us with issues with our insurance company and the problems associated with our initial adjuster’s evaluation (no damage). One issue was proving our shingles were no longer available. The Pond Estimator helped us through the process with ITEL to verify our type of shingle and it’s unavailability. The issues were resolved with a second insurance adjuster and the Pond Rep working together, including inspecting the roof and identifying all damage.