Pond Roofing Company, Inc

I had a roof leak that I thought meant I needed a new roof. They identified the problem and repaired the roof and leak. I was most impressed that they did not try to up-sell me to get a new roof. In fact, they advised that I didn't need to do it. They also replaced a roof vent cover and a length of gutter damaged by a storm. I have been very impressed with their pricing and responsiveness. They came on time, did the work, and were very courteous.

Excellent Job Good Pricing Very Responsive Mgmt Team Excellent Follow up Highly Recommend

Very professional and timely. Workers were respectful of our property, protecting our shrubbery and patio furniture from debris. Did a very thorough clean up after job was finished. The installers also identified and replaced some rotted wood under the shingles. They came prepared for such problems, so there were no delays in the project. The Pond Roofing Estimator also helped us with issues with our insurance company and the problems associated with our initial adjuster’s evaluation (no damage). One issue was proving our shingles were no longer available. The Pond Estimator helped us through the process with ITEL to verify our type of shingle and it’s unavailability. The issues were resolved with a second insurance adjuster and the Pond Rep working together, including inspecting the roof and identifying all damage.

I have been very pleased with Pond Roofing Company. They were recommended by a close friend. A few years ago they replaced our roof. This summer, they replaced the skylights on our screened in porch. In both cases I had no complaints. The entire process was smooth.

I selected Pond because I kept hearing their name come up from three or four totally unrelated people! Not something you come across often. I signed the contract April, and had to wait 8 to 12 weeks for the job to actually get done unfortunately. However, the job went well and were accommodating when I pointed out an additional patch that was needed in another area of the roof upon their arrival. All was repaired in a couple of hours (if that I think), and have had no issues since. I always recommend them whenever someone asks about roofing. Patching some minor leaks in roof

I just sent the following to the company. I hope it helps someone to feel a little better about calling Pond -- Good Morning, Patrick and Team Pond -- It's a pleasure to give your company a 5-Star rating. We've been customers for around 15 years, ever since our days living in Oakton. I have always spoken highly about the quality of your work, your reliability, honesty and the people you employ, including your estimators, the first people customers meet. I will continue to give you the strongest recommendation and relate our experiences. Thank you. Gary G

While it took a while to get my new shutters, Pond roofing is justifiably busy. I was happy with the service I got and the shutters look great. I would definitely work with them again. The thank you cookies were a nice touch too...

My home's roof system is very challenging requiring shingles, rubber membrane and lots of flashing. As an added complication, I needed flashed posts installed for a railing system on the flat portions of the roofs. Pond Roofing is the only roofing company I would ever use. I first used them 25 years ago. When it came time to replace the roof, I went with Pond Roofing again. Their crew is courteous and highly skilled. The President was on the job the first day making sure the setup was correct.