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Pond Roofing Company, Inc
- Contractors
- Fairfax, VA
About this business
Welcome to Pond Roofing & Exteriors Pond Roofing & Exteriors has successfully helped Northern Virginia customers with their residential exterior remodeling needs for over 50 years. When Bob Pond founded the company in 1964, he wanted to offer an exceptional roofing experience to his Northern Virginia neighbors based on the quality of work being performed. The company culture was built on getting the work done right – which has remained a key component. In 2001, Bob’s daughter, Betsy, took over as his successor. She brought ... read more
Location details
2985 Prosperity Ave, Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Pond's bid was competitive -- not the lowest nor the highest. Work was slightly delayed for extremely hot weather, for which I certainly had no problem. The work was excellent; follow-up was timely, pleasant, and thoughtful.
The estimate, work, and follow up were excellent. <br /> The estimate was very thoughtful. They noticed several issues in how the attic was venting and corrected them with properly sized exhaust fans and by reconfiguring some of of the bathroom exhaust fans. <br /> The work was done on-time, properly, and carefully. Tarps were laid out around the entire house and the cleanup was great. I didn't find any debris or nails anywhere around the house. <br /> During the follow-up, they double-checked all of the items that we dis... read more
They were neat, polite and responsive to my needs.
We had a specific list of repairs to our roof provided by our home inspector, who happened to be a contractor himself. Our roof is not terribly old, and none of the repairs we needed were serious. The estimator, however, recommended replacing the roof. I asked for an additional estimate that covered only the needed repairs, and the estimate was triple what our home inspector had estimated -- and also triple what we paid to have it done by another qualified contractor. <br /> Pond has estimated work for us before, which we co... read more
Business response:
Member- We regret that you had an unpleasant experience with our company. The gentleman that handled your service call is actually one of our most thorough, accurrate and consistent estimators. The feedback that we typically receive is that our prices are in line with other reputable contractors in the area. If the price he quoted was really 3 times the price for which you had the repair completed, then there must have been a mistake made on our part. We apologize for this inconvenience and hope you will consider calling us ... read more
Very well.
Repair a leak in the roof that was showing up on the ceiling of our sun room. The leak was hard to find but the inspector found a few possible areas that should be corrected. He showed me where he suspected and we agreed on what should be done. the work was done on time and we have had no leaks since. They were very prompt in scheduling the appt and coming out to do the work. When they were done they cleaned up everything.
The came quickly when we called. They were good.
Very good job identifying cause of problem and providing explanation of how to repair. They explained that the shingles would be a slightly different color due to the existing shingles no longer being produced. Appreciatedthe company managing my expectations. As it was, the location of the repairs did not make it obvious. They were on time for the estimate and for the work. We had some questions and the office was able to answer to our satisfaction. This is a family owned business and they all pitch into work with the custom... read more
It went so well - they showed up on time; did the work with no disturbance to me; they were outside and completed the work fast; on time and very well.
Frequently asked questions about Pond Roofing Company, Inc
How is Pond Roofing Company, Inc rated?
Pond Roofing Company, Inc has a 5 star rating with 1,407 reviews.
When is Pond Roofing Company, Inc open?
Pond Roofing Company, Inc is closed now. It will open tomorrow at 7:00 a.m.