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Pooch Hotel

4.9
  • Newton, MA

About this business

Pooch Hotel provides first-rate dog daycare for busy Pet Parents. We have multiple, spacious areas for your dog to romp and play. Our experienced staff separate dogs by size and personality to ensure everyone has a great time. And we love giving pups treats and pets. For dogs that do better with more one-on-one attention due to age, health, behavior, personality, etc., we have personal play options as well. 

Location details

285 Newtonville Ave, Newton, MA, 02460, United States

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4.9756 reviews
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Carlos P.'s profile image
Carlos P. 
on Birdeye

6 years ago

My experience with pooch hotel Newton MA was good. I enjoyed being able to check in the play room via the webcam to see my girl while we were away on a trip that she could not go to. When I called to check up on her I really liked the detailed information given to me about her day and her behavior. Also my questions were answered concerning her. I didn’t receive pictures and or updates via email which I was told I was going to receive and was looking forward to, but other than that it was a good choice to leave my dog there... read more

Business response:

Thank you for the great review Carlos! We are sorry to hear that you did not receive a "pupdate" during your visit, but will be sure to include one during your next stay. It was a pleasure meeting Nala for the first time :) 

Hillary S.'s profile image
Hillary S. 
on Birdeye

6 years ago

Awesome from drop off to pick up. I loved receiving updates on my pup while she was boarding for 11 days. Really put me at ease. The staff is professional, friendly and warm. I cannot wait to schedule my pup for another play date. Great people...great place! 

Business response:

Thanks for the great review Hillary! We'll see Piper in September :) 

Hillary S.'s profile image
Hillary S. 
on Birdeye

6 years ago

Awesome!!! Frim drop off to pick up. I loved getting updates while my puppy was boarding for 11 days. Really put me at ease. The staff is professional, warm and friendly. I cannot wait to schedule my puppy for a play date again. 

Business response:

Thank you Hillary for the amazing review! We can't wait to see Piper in September for another vacation at Pooch :) 

Lori C.'s profile image
Lori C. 
on Birdeye

6 years ago

My “shy” dog had an absolute blast. I can’t thank these guys enough for making that happen! Would recommend 100% 

Business response:

We are so glad that Jimmie warmed-up to our family here at Pooch :) 

Mary G.'s profile image
Mary G. 
on Birdeye

6 years ago

Pooch takes great care of our dog when we travel. We get email updates with pictures, and they show how much they love her. 

Business response:

Thanks for the fantastic review Mary! We just adore Cassidy :) 

Abdellah S.'s profile image
Abdellah S. 
on Birdeye

6 years ago

Juniper aka Juno is so happy after his first two visits and it is clear that he has received great love and attention. This is it, Juno who is still a little nervous with these new surroundings, is now a member of the club!! He is the Pooch’s pooch! Thanks for your great professionalism! 

Business response:

Thank you Abdellah! Juno is a favorite at the hotel! He is definitely a member of the pooch family. :) Kristie General Manager 

Chris L.'s profile image
Chris L. 
on Birdeye

6 years ago

Great service. My little guy is happy during his time here and I feel comfortable leaving him in their care. 

Business response:

Thanks Chris! We are so glad that Cole has become a part of the Pooch family and can't wait to see you both soon :) 

Elizabeth B.'s profile image
Elizabeth B. 
on Birdeye

6 years ago

I never worry about scout when she’s at the Pooch Hotel! The staff are always very friendly and kind! 

Business response:

Hi Elizabeth! It was a pleasure to spend so much time with Scout and we cannot wait to see you both again :) 

Michael H.'s profile image
Michael H. 
on Birdeye

6 years ago

Erin was first rate!! 

Business response:

Thanks for the great review Michael! We were thrilled to have the whole crew here at Pooch earlier in the month. We can't wait to see Taffy, Sadie and Kleio soon :) 

Frequently asked questions about Pooch Hotel

How is Pooch Hotel rated?

Pooch Hotel has a 4.9 star rating with 756 reviews. 

When is Pooch Hotel open?

Pooch Hotel is open now. It is open 24/7.