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Pooch Hotel Newton
- Newton, MA
About this business
Location details
285 Newtonville Avenue, Newton, MA, 02460, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 09:00 a.m. to 11:00 a.m. 4:00 p.m. to 7:00 p.m. |
Dog People through and through! Thanks for taking such good care of BIG JANE!
Business response:
Deb, thanks for the review. We've known Big Jane for a long time and it's always a pleasure to have her. The staff gravitates to her whenever she visits. We look forward to her next visit. Mike Pooch Hotel Newton
Our dog hates people, in general, who aren't me or my wife. She's very 'fear aggressive', and scared of her own shadow. But over time the people at Pooch Hotel have shown her a great deal of love and affection, and now when we drop her off there she gets really excited to see her old friends who work there! It's really fantastic for us to see, because it makes us feel like she's getting a vacation at the same time we are!
My senior dog was taken care of very well, and was given personal attention when she didn’t tolerate the group play. I am so grateful that this facility was available to give her a safe, comfortable and secure place to stay while I was away. Thank you so much!
Business response:
Sharon, thank you for the review. It was great to meet Coco and we hope to see her again soon! Mike Pooch Hotel Newton
Nothing. Everything was excellent!
Business response:
Beth, Thanks for the review. We are happy to hear everything was excellent. We look forward to Koda's next visit. Mike Pooch Hotel Newton
Overall, a great experience par usual. Just a couple of minor complaints. My young son was told that our dog would be photographed in front of the Patriots wall that was set up for the Super Bowl (so we didn’t take one before we left), and he was really disappointed when the staff neglected to do that. The other issue is that the dog was really stinky when he came home, a problem we have never encountered after a stay before. However, our pup seemed to have a great time, so I guess all is well!
Business response:
Hi Melisa, thank you for the feedback. I'm glad, overall you've had great experiences with Pooch. Our apologies about the odor. Inside play for our furry guests has a lot of advantages, most importantly safety and weather controlled conditions. However, the dogs sometimes retain the smell as a result. Next time we'll be sure to schedule a departure bath. And apologies with the football picture, we'll be sure next time he's in we'll send plenty of "pupdates"! Mike Pooch Hotel Newton
Pooch Hotel is Harley’s home away from home. The staff couldn’t be anymore caring or accommodating!
Business response:
Thanks Michelle! Harley is awesome! The affection she gives the staff is infectious! We can't wait for her next visit. Mike Pooch Hotel Newton
My dog Duke has been a friend of the Pooch Hotel for 5 years now - since I adopted him. He "visits" his friends Mike, Shelby and many others occasionally when I travel for business. I can't express how much it means to get a 'Pupdate' with my smiling pup while I'm in the midst of a crazy day. It makes my day and I show it to all my co-workers! Duke is special and the Pooch teams knows him. I get such peace of mind knowing he's in good hands when I drop him off.
I was anxious about having my dog stay overnight since he hadn't been boarded in quite a while. From the moment I was greeted at the door, staff put my mind at ease and I was confident they'd take good care of my dog. I loved watching him during group play on the webcam from vacation and seeing how well he was doing during his stay. I would highly recommend Pooch Hotel and will definitely be using them again.
Our dogs love the Pooch!! It's their spa vacation where they are pampered and get lots of cuddling. They all got baths and nail service and smelled and looked fabulous!! We'll be back soon! Thank you! Johnny D and his adopted sisters Bailey and Little. 🐶🐶🐶
Business response:
Thanks Jill, as we loved having Johnny as our guest! He struts around the place like he's the king. It was also great to meet your new pups Little and Bailey last week. We look forward to their next stay. Thanks! Mike Pooch Hotel Newton
Frequently asked questions about Pooch Hotel Newton
How is Pooch Hotel Newton rated?
Pooch Hotel Newton has a 4.4 star rating with 1,025 reviews.
When is Pooch Hotel Newton open?
Pooch Hotel Newton is open now. It will close at 5:00 p.m.