Pooch Hotel Newton

4.4

Newton, MA

About this business

Consumer Services Pet Groomers Pet Services Pet Sitting

Location details

285 Newtonville Avenue, Newton, MA, 02460, United States

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Weekday	Schedule	Status
Mon	12:00 a.m. to Midnight
Tue	12:00 a.m. to Midnight
Wed	12:00 a.m. to Midnight
Thu	12:00 a.m. to Midnight
Fri	12:00 a.m. to Midnight
Sat	09:00 a.m. to 5:00 p.m.
Sun	09:00 a.m. to 11:00 a.m. 4:00 p.m. to 7:00 p.m.

4.41,025 reviews

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Justine R.

7 years ago

My energetic pup always looks forward to his day care days. We do the monthly unlimited plan. I always feel he is safe and well taken care of when he is there. The staff is excellent in setting limits with him and working hard on teaching him not to jump on staff and others which is a big problem we have with him. I highly recommend Pooch Hotel

Business response:

Thanks Justine! Shane is a huge part of our family. We love having him and his great personality. We've seen him come a long way and are excited to see him grow even more. Mike Pooch Hotel Newton

Aria C.

7 years ago

Always a great experience! Our little guy cant wait to go!

Business response:

Thanks Aria, We always enjoy Dillinja's visits! That little guy has a huge personality. We can't wait for his next slumber party. Mike Pooch Newton

Karen S.

7 years ago

We like everything about the friendly operation

Business response:

Thanks Karen! We love Lulu too. The minute she sees her friends, both human and pup, she gets so excited. And enthusiasm like hers is why everyone here is so friendly. We look forward to her next visit. Mike Pooch Hotel Newton

Preston J.

7 years ago

It would be wonderful if there was an outside fenced in area. So the dogs can play outside at times & get fresh air. I know everything comes down to cost but it could make Pooch even more marketable Just an idea. Pooch is great!

Business response:

Thanks for the review, Preston. We always appreciate any input on how to improve our services. In the big picture, an outdoor space is something we'd love to offer, and will be looking into. Like any addition, it has it's ups and downs. But it's something that we will weigh. In the mean time we do offer outdoor walks that some dogs love. Buddy always has a blast here and is quite popular and we can't wait for his next visit. Mike Pooch Hotel Newton

Anne B.

7 years ago

My three dogs love the care and attention that they get at Pooch Hotel. I love that I am totally confident that my dogs are well-cared for. Pooch Hotel is the best!

Business response:

Thanks, Anne! The triplets are famous here! And it brings us great joy to see how comfortable they've become with the team. McDuff has always been his cool self, Muffet is a happy pup, and Calhoun loves all the staff now. The lengths he's come with us makes our team feel as loved and we strive to make the pups feel. See you soon. Mike Pooch Hotel.

Lidia R.

7 years ago

We love how the staff always greet Pepper with enthusiasm

Business response:

Thanks for the review, Lidia. Pepper is such a sweet girl. We love that we've had such a long relationship with her. She knows her way around and loves the staff. And it's mutual. We're always thrilled to see she's coming for a visit. Mike Pooch Hotel Newton

Daria G.

7 years ago

There's nothing like coming home to a dog that has been taken care of like he would have been at home. Miles Davis is always happy (and tired from playing) when I pick him up. I have heard horror stories from friends and colleagues that have had incidents at other daycare/boarding centers. Its nice to go away on vacation and know that Miles D is in good hands. This is priceless. Thank you Pooch hotel for taking good care of crazy ol' miles!

Business response:

Thanks Daria! Miles Davis is awesome. He's as cool as his namesake! It's always great to hear the peace-of-mind we can offer our pet parents. We love having him visit and look forward to his next stay. Mike Pooch Hotel Newton

Stephanie T.

7 years ago

Best staff. They all take amazing care of my 15 year old pooch. It’s basically her second home. Highly recommend!

Business response:

Thanks for the review, Stephanie. We love Feeny and are looking forward to her up coming stay. She's always popular and our team loves the TLC she gives us! Mike Pooch Hotel Newton

Sam P.

7 years ago

I have a nervous dog and he always overcomes his nervousness and enjoys his stays at Pooch Hotel

Business response:

Sam, thanks for the review. Hugo is a great dog and we're always happy to see him visiting. If someone didn't know he was nervous, they'd never guess based on his comfort level with us. He always has fun and is a big fan of the staff. And it's mutual. We look forward to his next visit. Mike Pooch Newton