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Portico at del Lago Resort and Casino
- Restaurants
- Waterloo, NY
About this business
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Location details
1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
great menu,local grown food ,very fresh service great,pasta dishes a must try wine list very good,prices very reasonable,aps good selection atmosphere very quiet with great decore tables and chairs are very comfortable
Business response:
Anthony, Thank you for taking the time to review your experience with us. We strive to provide excellent food and service while pairing it with a warm, comforting ambiance. Our team will be happy to know that all their hard work has paid off. We look forward to serving you again in the future!
Great food, good service. The lack of Fingerlakes Wines was unexpected. The drink costs were excessive. The octopus was awesome but the quantity (4 pcs., $17) was overpriced.
Business response:
Hello Paul, Thank you for taking time to provide feedback on your dining experience at Portico. We take all the reviews to heart and aim to continuously improve. We look forward to the opportunity to serve you again in the future!
One of the best steaks I've ever had! Definitely will go again.
Business response:
Dear Robert, Thank you for your review! We are so glad you had a wonderful visit at Portico and are happy to hear that you enjoyed your steak. We look forward to seeing you when you return!
Food was excellent as always. I felt the wine list was very pricey. The only option for more economical wines was by the glass.
Business response:
We appreciate you taking the time to provide feedback. We are happy to hear that the food was excellent and overall, hope that you enjoyed your time with us. We look forward to serving you again in the future.
We had an outstanding meal to celebrate my husband's birthday at Portico. The service, the restaurant's decor, the food, all ranked much higher than we anticipated. We decided we'll put this in our monthly restaurant rotation. Definitely too good to be missed!
Business response:
Thank you so much for your kind words, this review has made our day! We are glad that you decided to spend your husband's birthday here at Portico, with all of us! We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We look forward to serving you again in the future.
We were visiting the area and decided to go to Portico because of the strong ratings it had. Our experience did not disappoint. Our food was excellent and the service was as well. We will visit again if we are ever in the area.
Business response:
Carissa, Thank you so much for the kind words. We are so glad you had a wonderful visit at Portico and look forward to seeing you when you return to the area!
Great food and atmosphere. Family enjoyed the food and followed a winning dinner up with a winning gambling night.
Business response:
Brad, Thank you for your kind words! We are happy to hear that you not only had a great visit with us at Portico but that del Lago Resort & Casino treated you well overall. We look forward to seeing you again in the future.
Food was wonderful! Waiter super! Will definitely be back .
Business response:
Hello Mary, Thank you for the wonderful review! We put customer experience and satisfaction as our top priority and are happy in knowing that you were taken care of. We look forward to serving you again soon!
My husband & I were celebrating my birthday and our anniversary. Food was great, price reasonable, bar service poor. First time I have gotten my wine order when my meal was almost finished.
Business response:
Dear Cynthia, Thank you for taking time to provide feedback on your time at Portico. Although we are happy to hear your food was great, we apologize your experience did not meet our standards of service. We take all of our reviews to heart and will provide this valuable feedback to our management team to improve for the future. Again, we thank you for your feedback and hope to serve you again in the future.
Frequently asked questions about Portico at del Lago Resort and Casino
How is Portico at del Lago Resort and Casino rated?
Portico at del Lago Resort and Casino has a 4.5 star rating with 2,531 reviews.
When is Portico at del Lago Resort and Casino open?
Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.