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1133 NY-414, Waterloo, NY, 13165, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 4:30 p.m. to 9:00 p.m. | |
| Fri | 4:30 p.m. to 9:00 p.m. | |
| Sat | 4:30 p.m. to 10:00 p.m. | |
| Sun | 4:30 p.m. to 9:00 p.m. |
I was looking so forward to our dinner at Portico for weeks. Decor is nothing special and restaurant space is very open and loud - unfortunate, since there were not a lot of patrons at the time we dined. Since I do not eat seafood, upon ordering, I asked If I could substitute the crab in the pasta dish for anything else and was denied. I then ordered a different pasta dish which neither I (nor my fiancé) cared for. Bread basket was awful for an upscale Italian steakhouse. My fiancé ordered fish and was overcharged which we n... read more
Absolutely terrible service. We waited 25 minutes after being seated before we could make a complaint to someone to take our drink order.
We got bread asked for butter never got it to people ordered steaks asked for salt-and-pepper took 15 minutes or longer I had asked the bartender for them service was not that great
We had a reservation & were seated immediately. We were celebrating our 45th wedding anniversary. Our table was next to a table that had not been cleared; we had to request to have it cleaned off. There were at least 2 flies that circled around our us! I ordered the swordfish; my husband had the 28 oz dry aged steak - our food was delicious. Ambiance is in the details & Portico was a disappointment.
The appetizers were excellent. I would rate the meal and desserts as fair. The service was good but it took way to long to get our meal
It's supposed to be an upscale restaurant but from the minute we walked in I knew it was lacking. We went to bar after checking in and were forgotten about, finally got seated and nobody knew whose table we were. Sides were not brought out. Food is mediocre at best. The waitress was nice and did comp the sides hit the food just isn't good. Service isnt any better.
Worst experience ever from the waiter taking our appetizer away when we weren't done to raw food that was given to us. Emailed the owner and never got a response. Poor customer service
Second time eating there. We had 8 people. Only myself and my sister enjoyed our meals. I did order the Brussel sprout casserole again but it didn't taste the same as the first time. I will have to think about coming back or suggesting Del Lago and Portico to my friends and family now, since I told them that my first visit was a great experience.
Service was great. Some how a steakhouse was out of ribeyes which equates to 1/3 of the meat they offer. Wedge salad left a lot to be desired. Prime rib was good. For the price go to TS steakhouse at turning stone for better food and nicer environment.
Portico at del Lago Resort and Casino has a 4.2 star rating with 3,066 reviews.
Portico at del Lago Resort and Casino is closed now. It will open at 4:30 p.m.