Portobello Place Care Home

Roger T 

on Carehome.co.uk

5 years ago

I have been very impressed with the excellent accommodation and care my mother has received at Portobello Place especially given difficult conditions over the past three months. She has had her own small flat in sheltered housing for the past ten years but earlier this year it was clear that the responsibilities of doing everything for herself was becoming too much at age 91. The welcome she has received at Portobello has been fantastic and the quality of care from the excellent staff has reassured me that moving to the home... read more

Alan 

on Carehome.co.uk

5 years ago

My mother-in-law moved into Portobello Place at the beginning of the Government lockdown, in a respite capacity. It was a big decision for her and not taken lightly. We are all so impressed with the staff team, the management and the whole home. They have given the most fabulous care and support to their residents whilst keeping us updated and informed all the time. We have been able to have web chats as often as we want, so my mum-in-law is still seeing us all. The restaurant standard food is amazing, and we get photos of w... read more

Emma 

on Carehome.co.uk

5 years ago

We have been delighted with the level of care, food, entertainment, and accommodation that Portobello Place offers. My mum went into Portobello place as respite care when her health deteriorated quickly in February. We were very concerned that she would be unhappy and desperate to come home at the earliest possibility. She has surprised us all with how quickly she has settled and along with her health improving, she also seems happier than she has been in some time. COVID 19 has meant she has stayed longer than we first anti... read more

Hilary R 

on Carehome.co.uk

5 years ago

Our elderly friend came into Portobello Place at the end of February for a short period of respite care. In mid-March, virus restrictions were introduced, so she has had to stay under the government's lockdown regulations. We cannot praise the staff and facilities at Portobello Place highly enough. Our friend has received excellent care from the wonderful, friendly staff, and we are confident that she has been in a safe, caring environment from the beginning, and this has continued during the recent crisis. Nothing is too mu... read more

Martin A 

on Carehome.co.uk

3 years ago

This care home is very good. The staff are, in the main, very friendly but I did not like today being told to pull my mask up when sitting in my wife's room. I was told sharply and it is not required when in a client's bedroom. With the one exception, the staff are very good although some of the English has a lot to be perfected. This confuses my wife. The alarm bells are a problem. It takes ages for the staff to turn them off. Why do I often find my wife's fruit bowl empty? I was told it would be refilled every day.