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Portobello Place Care Home
- Assisted Living Facilities
- Chesham, ENG
About this business
At Portobello Place, we want our residents and their families to have peace of mind when choosing a care home. That’s why we are proud to be all-inclusive. We talk about it a lot on our website so be sure to check out the extensive list of items and services all residents can expect to enjoy as part of this fantastic package. Whether it’s a drink in the bar, a class with our artist-in-residence or a trip to the salon and nail bar, you can rest assured that everything at Portobello Place care home is wrapped up in one, easy-t... read more
Location details
Chartridge Ln, Chartridge, Chesham, ENG, HP5 2SH, United Kingdom
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My mother-in-law moved into Portobello Place at the beginning of the Government lockdown, in a respite capacity. It was a big decision for her and not taken lightly. We are all so impressed with the staff team, the management and the whole home. They have given the most fabulous care and support to their residents whilst keeping us updated and informed all the time. We have been able to have web chats as often as we want, so my mum-in-law is still seeing us all. The restaurant standard food is amazing, and we get photos of w... read more
We have been delighted with the level of care, food, entertainment, and accommodation that Portobello Place offers. My mum went into Portobello place as respite care when her health deteriorated quickly in February. We were very concerned that she would be unhappy and desperate to come home at the earliest possibility. She has surprised us all with how quickly she has settled and along with her health improving, she also seems happier than she has been in some time. COVID 19 has meant she has stayed longer than we first anti... read more
Our elderly friend came into Portobello Place at the end of February for a short period of respite care. In mid-March, virus restrictions were introduced, so she has had to stay under the government's lockdown regulations. We cannot praise the staff and facilities at Portobello Place highly enough. Our friend has received excellent care from the wonderful, friendly staff, and we are confident that she has been in a safe, caring environment from the beginning, and this has continued during the recent crisis. Nothing is too mu... read more
This care home is very good. The staff are, in the main, very friendly but I did not like today being told to pull my mask up when sitting in my wife's room. I was told sharply and it is not required when in a client's bedroom. With the one exception, the staff are very good although some of the English has a lot to be perfected. This confuses my wife. The alarm bells are a problem. It takes ages for the staff to turn them off. Why do I often find my wife's fruit bowl empty? I was told it would be refilled every day.
Frequently asked questions about Portobello Place Care Home
How is Portobello Place Care Home rated?
Portobello Place Care Home has a 4.9 star rating with 106 reviews.
When is Portobello Place Care Home open?
Portobello Place Care Home is open now. It is open 24/7.