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Portobello Place Care Home

4.9

About this business

At Portobello Place, we want our residents and their families to have peace of mind when choosing a care home. That’s why we are proud to be all-inclusive. We talk about it a lot on our website so be sure to check out the extensive list of items and services all residents can expect to enjoy as part of this fantastic package. Whether it’s a drink in the bar, a class with our artist-in-residence or a trip to the salon and nail bar, you can rest assured that everything at Portobello Place care home is wrapped up in one, easy-t... read more

Location details

Chartridge Ln, Chartridge, Chesham, ENG, HP5 2SH, United Kingdom

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4.9101 reviews
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Kate K's profile image
4 years ago

Portabello has been nothing but amazing with our mum. It's been a difficult time for mum and the family following mums diagnosis, but the team have made this so much easier to deal with by knowing that mum is safe, cared for at such a high level, treated and respected as an individual and made to feel so welcomed and part of the portabello family. We have never seen mum as happy as she is now! The food is incredible, the staff communicates with mum and us whenever and whatever the need. Everyone is accommodating and understa... read more

Sandra W's profile image
4 years ago

My father was in Portobello Place for a few weeks respite, the care he received there was outstanding. The staff are very helpful and friendly and they couldn’t do enough for my dad (who didn’t want to leave). The food was excellent. This is by far the best care home for miles. I would definitely recommend Portobello Place to anyone. 

Alistair F's profile image
4 years ago

My mum suffered a stroke in November 2019 and my dad passed away from Covid-19 in May 2020. My parents lived overseas and I had to repatriate my mum at short notice. Portobello Place were amazing in providing short term respite care while I found my mum an apartment nearby. Their standards are very high in all areas. The staff are cheery and professional. They genuinely care about their residents and they provide high-quality rooms and facilities. It's worth mentioning that this was right in the middle of lockdown and they w... read more

Shirley B's profile image
4 years ago

It was lovely to visit my Father today 17th July 2020 at the beautiful Portobello Place. What a fantastic setup, with lovely individual patio areas for the residents to sit out and enjoy. Dad is being looked after by very caring staff who are doing a fantastic job, all who are lovely ladies/gents who make time to update you on how dad is getting on. This is a great comfort to myself and my sisters and certainly takes away any stress from our busy lives. All staff from administrators to carers do a fantastic job. I would cert... read more

Karen P's profile image
4 years ago

When we first drove up, we thought what a beautiful home. The careers were very kind and lovely. We had booked a visit to see my mum in respite, and they looked after us very well. Would definitely recommend this home. 

Kelly E's profile image
4 years ago

This is an excellent home, the staff are very caring and they spend valuable time with the residents, which is fantastic, as it can be daunting for the residents being away from there main home life. Well done team, keep up the great work. 

Sarah's profile image
4 years ago

My father moved into the home straight from hospital initially as respite care but has decided to stay. From the staff who took care of him while he was in isolation to another staff member who is always there when we have a socially distant visit, the staff have been warm, welcoming and caring. He enjoys his art lessons and we look forward to sampling some of the delicious-sounding food when we can meet him inside. 

Roger T's profile image
5 years ago

I have been very impressed with the excellent accommodation and care my mother has received at Portobello Place especially given difficult conditions over the past three months. She has had her own small flat in sheltered housing for the past ten years but earlier this year it was clear that the responsibilities of doing everything for herself was becoming too much at age 91. The welcome she has received at Portobello has been fantastic and the quality of care from the excellent staff has reassured me that moving to the home... read more

Alan's profile image
5 years ago

My mother-in-law moved into Portobello Place at the beginning of the Government lockdown, in a respite capacity. It was a big decision for her and not taken lightly. We are all so impressed with the staff team, the management and the whole home. They have given the most fabulous care and support to their residents whilst keeping us updated and informed all the time. We have been able to have web chats as often as we want, so my mum-in-law is still seeing us all. The restaurant standard food is amazing, and we get photos of w... read more

Frequently asked questions about Portobello Place Care Home

How is Portobello Place Care Home rated?

Portobello Place Care Home has a 4.9 star rating with 101 reviews. 

When is Portobello Place Care Home open?

Portobello Place Care Home is open now. It is open 24/7.