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Portobello Place Care Home

4.9

About this business

At Portobello Place, we want our residents and their families to have peace of mind when choosing a care home. That’s why we are proud to be all-inclusive. We talk about it a lot on our website so be sure to check out the extensive list of items and services all residents can expect to enjoy as part of this fantastic package. Whether it’s a drink in the bar, a class with our artist-in-residence or a trip to the salon and nail bar, you can rest assured that everything at Portobello Place care home is wrapped up in one, easy-t... read more

Location details

Chartridge Ln, Chartridge, Chesham, ENG, HP5 2SH, United Kingdom

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4.9101 reviews
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F M's profile image
a year ago

My father has been at Portobello since January 2021. While our early experiences of the care home were extremely frustrating, we have noticed a significant improvement in the quality of care over the last 2-3 months. My father has reached the end of life stage and following a week in hospital he returned to the home on November 6th. The staff have been wonderful to both my father and us, his daughters. They have listened to our wishes regarding our father's care, as he is not now able to make decisions for himself and we hav... read more

Martin P's profile image
a year ago

My father has been at Portobello Place for 8 months now; he immediately felt at home right from the start and his overall well-being has improved noticeably during his time here. It ticks so many boxes for him and for us as his family; making new friendships, having regular trips out, along with exercise classes (Tai Chi and Qigong!) which have all helped to give him plenty to look forward to each week. The food is superb at Portobello and I know that this is another highlight of each day for him; we are able to join him for... read more

Sally T's profile image
2 years ago

Everyone has made my mum feel very welcome and comfortable. I have been made to feel very confident that she has received the best care. 

Fiona H's profile image
2 years ago

Here for respite care, I have been able to observe whether I would like to return later as a permanent resident and the answer is yes! I have watched and listened to the kindness shown by staff to everyone. The infinite patience and the attention to detail, always going the extra mile to help and support their patients. Thank you everyone! Varied and delicious food too/interesting menu. 

L P's profile image
2 years ago

This can only be a snapshot rather than a review as I have only spent three weeks here. On arrival I was immediately made to feel welcome, shown to my accommodation, the bistros, lounges and happy areas being picked out. There are plenty of helpful staff to guide if needed and I was given a copy of the weekly calendar with all the daily activities. Between events, there is time to spend in the bistros where there is a supply of good quality food and drinks. Time is passing quickly and I am so pleased that I have become a mem... read more

Muriel P's profile image
2 years ago

Dad seems to have settled into life at Portobello Place remarkably quickly. My brother and I have both noticed a clear improvement in his well-being after only 3 weeks. He has been warmly welcomed into Portobello, as have we! A highlight of his first week was having Sunday lunch with all his close family. The wonderful member of staff who looked after us so royally and we could see the absolute delight on Dad’s face to have us all there. We all loved the experience so thank you so much to the manager for arranging it. Big sh... read more

Jonathan H's profile image
2 years ago

Great staff and support. Pleasant atmosphere, like a cruise ship, rather than a typical " care home" type. Relaxed feel and kindness. Staff seem to genuinely enjoy their work. Food looks ok and must be hard to cater for sensitive and restricted diets, but may benefit from more "comfort food" options as well as international cuisine. Overall, an excellent experience. 

Peter H's profile image
2 years ago

Since my father has been staying at Portobello Place. I can see a great improvement in his health. We looked at a lot of homes and Portobello is one of the best. We are so glad Dad is able to stay here. All the staff without exception are excellent. Food is very good and staff are very friendly. My only grumble is after, 5 pm it's difficult to get into the front door with a wait on occasion. 

Anne H's profile image
2 years ago

I have been very happy here and felt very safe. My health has improved tremendously and I feel ready to go back to my flat and cope with life there on my own. Many thanks. 

Frequently asked questions about Portobello Place Care Home

How is Portobello Place Care Home rated?

Portobello Place Care Home has a 4.9 star rating with 101 reviews. 

When is Portobello Place Care Home open?

Portobello Place Care Home is open now. It is open 24/7.