Portobello Place Care Home

Y H 

on Carehome.co.uk

3 years ago

My mum has been very happy for the whole time she has been at the care home. The staff always go that extra mile and are very attentive and caring. The activities on a regular basis are well arranged and inclusive. All of the activities that are organised for special events are brilliant. The rooms are comfortable and well furnished. My mum has everything she needs in her room. It is safe, clean, well managed and a nice place for all. 

Janice G 

on Carehome.co.uk

3 years ago

What an excellent place to live in your later years. I have only ever experienced a friendly, welcoming and caring environment, My mother-in-law is very well cared for in all ways. There is so much fun and positivity from the staff whilst caring intently for every person there. All her needs are taken care of and she is very happy! As a family, you can't find better peace of mind. 

H S 

on Carehome.co.uk

3 years ago

We were very happy and pleased with everything about Portobello Place. The staff are very helpful towards residents and visitors. We don't have any concerns over the welfare of my dad and stepmother. 

Lynn B 

on Carehome.co.uk

3 years ago

I find the staff extremely helpful, courteous and kind. They care for the residents impeccably and as a result, my mother-in-law has improved in both her medical and mental wellbeing. There is ample opportunity to take part in many activities and enjoys the friendly atmosphere. She is extremely happy here. Guests are always made to feel welcome and it is the best decision we've ever made to move her here. My mother-in-law very much likes the food on offer and always looks forward to meal times. 

Stephen L 

on Carehome.co.uk

3 years ago

Visited my mother at lunchtime. Arrived at 12.05 and was invited up to the bistro to await my mother's arrival. Upon her arrival, we proceeded to a table to be served lunch. The lunch was excellent with a varied choice of meals, and the staff were very considerate and helpful. Made the visit to my mother an enjoyable experience. 

R M 

on Carehome.co.uk

3 years ago

A very pleasant environment in which to visit a resident. My commentary is in areas relevant to experience. 

Susan C 

on Carehome.co.uk

3 years ago

We have been so impressed with all the staff members who genuinely care with compassion and tenderness. The customer liaison manager helped us greatly with all the details and emotions factored around moving my mother into full-time residential care. The team give 100 percent support and are a pleasure to deal with. 

Nicola G 

on Carehome.co.uk

3 years ago

We are so happy with Portabello Place. Mum moved in a few months ago and received such a caring welcome and the staff went out of their way to make sure she had what suited her as an individual - helping us to choose the right room, the right furniture, timing of her arrival etc. Despite Covid restrictions we as a family were made as welcome as restrictions would allow. This week we were delighted that the home laid on a birthday tea for dad when he visited - 'its not just about the resident, it is about care for the whole f... read more

Anne H 

on Carehome.co.uk

3 years ago

Our mum moved to Portobello Place in April 2021. She was apprehensive about the move, giving up independent living and adapting to a new way of life. Settling in was gradual and the team really helped with adjustment challenges. Mum has a great rapport with the staff, is very happy with how she is cared for and if there’s anything she doesn’t like she says so, and the team are unwaveringly respectful of her views. In October after a major operation, she lost total confidence in the ability to walk and had a high level of de... read more