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Portside at Grande Dunes
- Assisted Living Facilities
- Myrtle Beach, SC
About this business
Location details
901 Portside Drive, Myrtle Beach, SC, 29572, United States
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The facility is pretty and well maintained. As far as the food goes, I noticed it's a rush. On the independent side they should have it cooked there not Reheated which dries the food out to the point that they leave because they are unable to eat it. Also quite a few of the weight staff are very rude. They just drop the plates in front of the resident. They are not trained.
Business response:
Hello! Thank you so much for sharing your thoughts and experience about Portside at Grande Dunes. We are dedicated to ensuring the long-term satisfaction and quality of life of our residents. Continuously evolving to meet the needs of today and tomorrow, we bring strength and stability to everything we do. We understand that home is not just a place, but a feeling and a way of life, and we take that seriously. Sincerely, The Portside at Grande Dunes Team
Most everyone at Portside at Grande Dunes seems happy. They have a good Church service there onsite each week on Saturday, mom and Frank seem to be very happy. The staff is continuing to push them with physical therapy of some type pretty much every week day which is so good for them. They have many options for physical therapy too
Business response:
Hello! Thank you so much for sharing your thoughts and experience about Portside at Grande Dunes. We are dedicated to ensuring the long-term satisfaction and quality of life of our residents. Continuously evolving to meet the needs of today and tomorrow, we bring strength and stability to everything we do. We understand that home is not just a place, but a feeling and a way of life, and we take that seriously. Sincerely, The Portside at Grande Dunes Team
Portside is one of the nicest in the area... I looked at 7 or 8. It is a little pricey but similar to others I visited.
Business response:
Hello Anonymous! Thank you so much for sharing your thoughts and experience about Portside at Grande Dunes. We are dedicated to ensuring the long-term satisfaction and quality of life of our residents. Continuously evolving to meet the needs of today and tomorrow, we bring strength and stability to everything we do. We understand that home is not just a place, but a feeling and a way of life, and we take that seriously. Sincerely, The Portside at Grande DunesTeam
Food sometimes good they are trying to improve. Some of the menu items are not healthy or not good. Friendliness and activities very good. They don't recycle yet not good. . will work on it. Staff is good. Facility attractive. I would like to see more people in Independent living who are not on walkers.
Business response:
Hello! Thank you so much for sharing your thoughts and experience about Portside at Grande Dunes. We are so happy when residents and families find comfort and kindness in our community. The support and recognition of our associates is truly appreciated. We strive to provide an exceptional senior living experience and continually work to ensure that residents and their families truly feel at home with us. Sincerely, The Portside at Grande Dunes Team
Portside at Grande Dunes community is a wonderful place staffed by caring people, we would give them all 5 stars. Based on the experience we have had so far, we would recommend this community to others - my 90 year old mother-in-law is very happy there. There is also a 10% discount for military service.
Business response:
Hello Paul! Thank you so much for sharing your thoughts and experience about Portside at Grande Dunes. We are grateful that you enjoy and feel the warmth and friendship that permeates our community. We strive to create an exceptional senior living experience that includes making connections, providing the utmost care and support, and creating a sense of true community and friendship. We are honored to serve each resident who calls Portside at Grande Dunes home! Sincerely, The Portside at Grande Dunes Team
I am currently a resident at Portside at Grande Dunes and most everything has been great for me so far. The move in process went smoothly. The staff is great. The meals give good alternatives if you don't want the listed entrees. The other residents here are okay, but some tend to be very cliquish. Overall, I would recommend Portside at Grande Dunes to others.
Business response:
Hello! Thank you so much for sharing your thoughts and experience about Portside at Grande Dunes. We are dedicated to the long-term satisfaction and quality of life of our residents. We are continually evolving to meet the needs of residents today and tomorrow, and bring strength and stability to everything we do. We know that home may be a place, but it's also a feeling, a way of life and something we take seriously. Sincerely, The Portside at Grande Dunes Team
My Mom has been living at Portside since November, 2022. We've seen constant turnover across key management positions, poor food service quality, and two price increases. It's a beautiful building, but maybe their wage schedule isn't right for the area.
Business response:
Hello George! Thank you for sharing your thoughts and experience about Portside at Grande Dunes. We strive to provide an exceptional senior living experience. We would love to hear more about your experience so we can best address any questions you may have as we continually desire to provide the best in service and support to all who call our community home. Please feel free to contact us anytime at (843) 258-4707 or info@portsidegrandedunes.com. Home may be a place, but it's also a feeling, a way of life and something we ... read more
Care & food did improve. The management does listen and will improve the issues (if you talk to upper management). Make sure they are certified and or trained properly to assist for certain conditions. Like my mom was wearing a back brace after a back up operation and they were unable to put this brace on properly and none of them said they had ever been trained.
Business response:
Hello! Thank you for sharing your thoughts and experience about Portside at Grande Dunes. We strive to provide an exceptional senior living experience. We would love to hear more about your experience so we can best address any questions you may have as we continually desire to provide the best in service and support to all who call our community home. Please feel free to contact us anytime at (843) 258-4707 or info@portsidegrandedunes.com. Home may be a place, but it's also a feeling, a way of life, and something we take s... read more
We are enjoying Portside, the staff that deal day to day with my parents are wonderful, kind, empathetic. While the medical staff are good, they are not easy to get ahold of so I haven't enjoyed that as much. The front desk people are wonderful and nice with my parents, the dining room staff have lots of patience! We have enjoyed the food here, surprisingly. The homemade soups are very good. My father is dying, but we will be keeping my mom in the same lovely two bedroom unit. It's large and airy.
Business response:
Hello, Thank you so much for sharing your thoughts and experience with us! We appreciate hearing when our associates have truly made a meaningful connection and impact with others in our communities. Our compassionate care and our passion for elevating senior living are proof of our commitment to each individual we serve. We honor each person's unique journey and cherish the time we get to spend together. Sincerely, The Grace Management, Inc. Team
Frequently asked questions about Portside at Grande Dunes
How is Portside at Grande Dunes rated?
Portside at Grande Dunes has a 4.5 star rating with 169 reviews.
When is Portside at Grande Dunes open?
Portside at Grande Dunes is open now. It is open 24/7.