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901 Portside Drive, Myrtle Beach, SC, 29572, United States
Get directionsWe would absolutely recommend this community to anyone, they are outstanding. They are taking such great care of our loved one, they are already vaccinating their residents and their communication with our family has been excellent.
I chose Portside at Grande Dunes because of the location and my family researched it and liked the reviews the facility got. It is a beautiful place, they just opened a new division of independent living which is very nice and we get new people all the time. We have 4 new chefs so the food is improving from what it was. Overall, I love it here, it is a very warm and loving community.
We chose Portside at Grande Dunes because of the quality of the facility. It was brand new, it had a very bright feeling, it almost felt like you were on a cruise ship. The room sizes were very generous, my father in law had a one bedroom apartment that was very nice. It would be a spectacular apartment for anybody, let alone assisted living residents. I ate here many times and the food was amazing, they serve is restaurant style. The entire staff is so loving and kind and they were so wonderful to him. So attentive and cari... read more
This is a very lovely community, the building is gorgeous. When you walk in the entrance it has great big ceilings, three stories tall. You can sit outside the entry way on comfy seats and outdoor furniture. It is covered so you can sit outside even when it rains. The house keeping is good, they keep everything very clean. The care services are excellent ad the food they service is good. We have a good chef he makes the food look very attractive and appetizing. Because of COVID they are now allowing the residents to eat in t... read more
My husband is very happy here. I don't think they pay quite enough attention to the residents to brush their teeth. The staff is very friendly. I think they do care for the residents, which is a plus, and the care givers are very kind. I wouldn't want to take my husband out of here. From what I know, I think they are providing adequate activities. I think it is a little expensive, but the level of care is very good. The transportation accommodations could be slightly better. Overall we are very satisfied.
5 for everything except food, 3 for food. What we like the most about the community is the great staff and the open, quality environment. Yes, we would recommend Portside at Grande Dunes communities to other families based on the experience so far.
Business response:
Hi Rudy, Thank you for taking the time to share your experience! We’re thrilled to hear that our staff and community environment have made such a positive impression. Your feedback about the food is appreciated, and we’ll continue working to make every part of your experience just as exceptional. It means a lot to us that you would recommend Portside at Grande Dunes to other families—thank you for being part of our community! Warm regards, The Portside at Grande Dunes Team
Staff is friendly, it's in a beautiful and ideal location, beautifully decorated, SC house calls and visits, activities for everyone, transportation to appointments, etc. It allows my Mom to be independent while still feeling safe. Everything has been wonderful minus the food really needs improvement
Business response:
Thank you for sharing your experience! We’re thrilled she’s enjoying the independence, activities, and welcoming atmosphere at Portside at Grande Dunes. We also appreciate your feedback about the dining experience—it helps us continue improving for our residents. We look forward to continuing to make Portside at Grande Dunes feel like home for her every day!
My mom has made friends there and she likes her little social group but she does keep to her apartment a lot lately because the communication has been so bad there. Many changes over the year, on the third exec director, and have had too many chef changes and some weeks without a head chef, food has been bad. She pays for the meals it is all included but instead she buys groceries and cooks for herself. They lost the cleaning crew and the regular cleaning schedule lapsed, also included in her monthly rent, they never communi... read more
Business response:
Hello, Portside at Grande Dunes is managed by Grace Management, Inc., a senior housing management company. We take reviews of our company and community very seriously. Any claims about our services, associates, or support must be based in facts and supported by such. Home is truly where the heart is and we believe in providing the very best in senior living. If your experience with our community has not met our highest standards, we would like to hear from you to learn more. Please contact us at (843) 258-4707 or info@portsi... read more
I was previously a resident at Portside at Grande Dunes. I would not recommend Portside to anyone. The meals were very repetitive and not that good. The two of us were paying almost $[removed] a month and it is definitely not worth it.
Business response:
Hello, Portside at Grande Dunes is managed by Grace Management, Inc., a senior housing management company. We take reviews of our company and community very seriously. Any claims about our services, associates, or support must be based in facts and supported by such. Home is truly where the heart is and we believe in providing the very best in senior living. If your experience with our community has not met our highest standards, we would like to hear from you to learn more. Please contact us at (843) 258-4707 or info@portsi... read more
Portside at Grande Dunes has a 4.5 star rating with 169 reviews.
Portside at Grande Dunes is open now. It is open 24/7.