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Preferred Chevrolet Buick GMC
- Car Dealers
- Grand Haven, MI
About this business
WELCOME TO Preferred Chevrolet Buick GMC - Chevy Dealer Near Me - GRAND HAVEN MI At Preferred Chevrolet Buick GMC in GRAND HAVEN, MI, we're committed to our customers and we're devoted to providing quality new and used Chevrolet, Buick and GMC vehicles. We also serve as a one point shop for GM and Chevy Parts and offer Price Guarantee, Buy Back Protection. Whether you're researching financing options, looking for a quick quote, or need to make a service appointment, our award-winning, professional finance, sales, and servi... read more
Location details
1701 S Beacon Blvd, Grand Haven, MI, 49417, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I was very disappointed in my experience with preferred. I was very disappointed in my experience with preferred. I thought ot was straightened and it was not so i wanted to discuss this with Chuck but unfortunately when they know your phone or they get a heads up from the operator and dont take your call. Wow just so disappointed
Bad Service Went in for grinding brakes. Mark told me it was one of the calipers. Got one replaced and also new breaks. When I left the brakes were squeaky. Waited a couple weeks for them to break in, but still horrible squeak when breaking. Asked them to check it out and Mark said everything checks out. Went in again and he told me that OEM brakes are Notorious for that. I've had this truck for 8 years and got the brakes replaced twice which no problems so I call xx on that. Then I went in because AC stopped working. They R... read more
Wouldn’t accept GM Card earnings I bought a never before sold 2019 Impala that had 73 miles on it. They refused to let me use my GM Card earnings. They told me they couldn’t be used on a 2019 Impala. I called GM Card and they told me that since the car had never been sold it as eligible to use the GM Card earnings to help pay for it. They told me the only way I could get my earnings was for Preferred Chevrolet to redo the paperwork and apply the earnings in the new paperwork. This would cost Preferred absolutely nothing and ... read more
Do not take your car or truck here! We spent over 15,000 at their service garage. To start with they are overpriced, recemented things that are not needed and do poor workmanship. You would think after spending in excess of 15K they would back their work but when it comes to that. You can expect them to blame faulty parts and poor work on you and offer zero discount on fixing what went wrong. Trust me I have lived in Grand Haven my entire life. Avoid this place at all costs. They also are constantly turning over employees an... read more
Sold vehicle without a title Purchased used vehicle on 8/3/19. Two months later, still no plates. Every time we contacted this company we got a different excuse. General Manager refuses to acknowledge any correspondence regarding compensation for loss use of vehicle. Guess filing complaints to every entity is necessary as well as an intent to sue letter from my attorney. Don't buy a car without seeing a title from this company!
Platinum extended warranty When we purchased the top of the line warranty for approximately 1800.00 for our new 2014 Yukon we were told this warranty would cover EVERYTHING but tires and wipers. We were not given the entire terms of the warranty to read so based our decision on sales puffery. I guess our bad. We brought our 2014 Yukon in for a bad driver side hinge and a water issue accumulating in the left side doors. Timing for both was inside our warranty terms. After multiple discussions with our service contact we were ... read more
Disappointing dealership After purchasing the best service package available...it was a pain for them to comply with it. When I had a serious ongoing problem, they kept putting me off until I was pass my mileage for my service package. Then said it was too late even though they had record of all the times it was brought in for the same mechanical issue! NEVER GOING BACK TO PREFERRED
poor customer service in sales Poor customer service in sales . Salesman would say he would send photos, and call back with information about a vehicle next day, but not do it for days. This happened twice. made an offer on a vehicle not responded too when they said they'd get back to me,.... hours later I see vehicle price raised online without being contacted. moving on.
2003 Chevy trailblazer Went in for oil change (brought in 1 QT of Lucas oil for service guy to add with the rest of oil) tech forgot so they were going to drain a QT and add it. I told them to forget it and they charged me for 2 extra quarts as my vehicle takes 7 Qt and the oil change price was for 5 QT. Also asked them to find out why my battery light was on. They said the battery, alternator and starter were good but provided me quote for $680 dollars if it ever goes bad! I ended up going to advance auto we’re i purchased ... read more
Frequently asked questions about Preferred Chevrolet Buick GMC
How is Preferred Chevrolet Buick GMC rated?
Preferred Chevrolet Buick GMC has a 4.4 star rating with 2,471 reviews.
When is Preferred Chevrolet Buick GMC open?
Preferred Chevrolet Buick GMC is closed now. It will open at 9:00 a.m.