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Preferred Chevrolet Buick GMC
- Car Dealers
- Grand Haven, MI
About this business
Location details
1701 S Beacon Blvd, Grand Haven, MI, 49417, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Regal Lover Great service, it was fun getting to know Chuck and buying a nice regal from him. I absolutely love my new Regal...Buick has made great changes!
Business response:
We appreciate your amazing review and are glad to hear that you enjoyed the service you received from Chuck. We will certainly share your feedback with our entire team. If you need anything in the future, please don't hesitate to let us know! Sincerely, The Preferred Chevrolet Buick GMC Team
GM Buyer Looking at the Acadia and Enclave...they had a great selection, great pricing, and great service, would certainly shop here again!
Business response:
Thank you for taking a few moments to share your feedback with us. We will certainly share your review with our entire team. Please give us a call or stop by for a visit if you need any further assistance. Sincerely, The Preferred Chevrolet Buick GMC Team
Lookin' for a Solstice This was a great car buying experience. We were in and out quickly with the car we wanted. They have sent us many incentives to keep coming back and to recomend them to others looking to buy. Ask for Tony Pope.
Business response:
We are delighted to hear of your positive experience at our dealership. We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for your future automotive needs. Sincerely, The Preferred Chevrolet Buick GMC Team
It Took longer than expected to get extended warranty It Took longer than expected to get extended warranty details worked out. Would have been nice to have a loaner car and not to have a paid for a rental
On October 24, 2024, I had new rear brakes installed and On October 24, 2024, I had new rear brakes installed and during the installation they determined I needed a new rear axle seal and rear carrier bearings. The entire bill came to $1,830. I have driven my vehicle 2300 miles and took my truck to another facility to replace the front brakes. In the process, the service rep at the new facility determined I needed to replace the rear brakes as well due to warped rotors (they are sending picture of the same). Of course, Prefe... read more
Mark was unable to recall the warranty paperwork that was Mark was unable to recall the warranty paperwork that was shown to him twice and discussed a third time. He lectured my son on returning calls when he himself sent messages to the wrong phone number. Mark could not find the repair that done 14 months previously and had us back in the shop for the same issue; he conveniently list the paperwork showing this repair. Fixing a knock sensor took 5 business days. Had to return car as Mark wrote up the bill wrong leaving off ... read more
Sold us an absolute lemon. Sold us an absolute lemon. Bought a 2016 Acadia for a decent price that was in-line with other area dealerships. 3 months later the entire exhaust system needs replacement at a price of $9000. Certified mechanic at the dealership said its pretty clear the exhaust system is shot from the vehicle sitting for a long period of time with inadequate maintenance when vehicle was brought out for driving again.
Poor service repair I brought in my car because it was shaking. They ordered a new axel shaft and said I would have it back later that same day. I did not get my car back for 3 days and they didn't have any rentals available which is why I would give this experience 2 stars. Also, when I got my car back, there was oil on the ceiling that wasn't there before.
My experience with preferred was so bad i think i would My experience with preferred was so bad i think i would buy a horse and buggy rather than buy from them again
Frequently asked questions about Preferred Chevrolet Buick GMC
How is Preferred Chevrolet Buick GMC rated?
Preferred Chevrolet Buick GMC has a 4.4 star rating with 2,678 reviews.
When is Preferred Chevrolet Buick GMC open?
Preferred Chevrolet Buick GMC is closed now. It will open at 9:00 a.m.