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Preferred Chevrolet Buick GMC

4.4

About this business

WELCOME TO Preferred Chevrolet Buick GMC - Chevy Dealer Near Me - GRAND HAVEN MI At Preferred Chevrolet Buick GMC in GRAND HAVEN, MI, we're committed to our customers and we're devoted to providing quality new and used Chevrolet, Buick and GMC vehicles. We also serve as a one point shop for GM and Chevy Parts and offer Price Guarantee, Buy Back Protection. Whether you're researching financing options, looking for a quick quote, or need to make a service appointment, our award-winning, professional finance, sales, and servi... read more

Location details

1701 S Beacon Blvd, Grand Haven, MI, 49417, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.42,471 reviews
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Benson, Scott's profile image
Benson, Scott 
7 months ago

Went in for an oil change, tire rotation, and software Went in for an oil change, tire rotation, and software update. Services were preformed timely. Great experience. 

Steckler, Rodger and Gretel's profile image
Steckler, Rodger and Gretel 
7 months ago

Totally enjoy my Buick envision this dealership has Totally enjoy my Buick envision this dealership has friendly folks good service always clean I would recommend them to anyone looking for a vehicle or repair 

Pelkey, Chris's profile image
Pelkey, Chris 
9 months ago

It was great. It was great. Got everything repaired.Kept informed 

Fox, Larry's profile image
Fox, Larry 
9 months ago

Wheels were not properly torqued. Wheels were not properly torqued. I always check my wheels. Somes lug nuts were not tightened to proper tightness. Some I had to break loose with pipe extensions on a breaker bar. Torque is supposed to be 140 foot pounds on this truck. This is the 5 t/h time that I caught not be torqued properly. I had to install new rotors from going out of round once. I quit reminding the service writer because it never fixed the problem. 

Prins, Kurt's profile image
Prins, Kurt 
10 months ago

Mark was unable to recall the warranty paperwork that was Mark was unable to recall the warranty paperwork that was shown to him twice and discussed a third time. He lectured my son on returning calls when he himself sent messages to the wrong phone number. Mark could not find the repair that done 14 months previously and had us back in the shop for the same issue; he conveniently list the paperwork showing this repair. Fixing a knock sensor took 5 business days. Had to return car as Mark wrote up the bill wrong leaving off ... read more

Nate's profile image
a year ago

Sold us an absolute lemon. Sold us an absolute lemon. Bought a 2016 Acadia for a decent price that was in-line with other area dealerships. 3 months later the entire exhaust system needs replacement at a price of $9000. Certified mechanic at the dealership said its pretty clear the exhaust system is shot from the vehicle sitting for a long period of time with inadequate maintenance when vehicle was brought out for driving again. 

Nate's profile image
a year ago

Sold us an absolute lemon. Sold us an absolute lemon. Bought a 2016 Acadia for a decent price that was in-line with other area dealerships. 3 months later the entire exhaust system needs replacement at a price of $9000. Certified mechanic at the dealership said its pretty clear the exhaust system is shot from the vehicle sitting for a long period of time with inadequate maintenance when vehicle was brought out for driving again. 

Rickard, Keaghan's profile image
Rickard, Keaghan 
a year ago

Poor service repair I brought in my car because it was shaking. They ordered a new axel shaft and said I would have it back later that same day. I did not get my car back for 3 days and they didn't have any rentals available which is why I would give this experience 2 stars. Also, when I got my car back, there was oil on the ceiling that wasn't there before. 

Craig's profile image
a year ago

My experience with preferred was so bad i think i would My experience with preferred was so bad i think i would buy a horse and buggy rather than buy from them again 

Frequently asked questions about Preferred Chevrolet Buick GMC

How is Preferred Chevrolet Buick GMC rated?

Preferred Chevrolet Buick GMC has a 4.4 star rating with 2,471 reviews. 

When is Preferred Chevrolet Buick GMC open?

Preferred Chevrolet Buick GMC is closed now. It will open at 9:00 a.m.