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Pride Plumbing Services, Inc

5.0

About this business

About Pride Plumbing of Rochester Your Licensed Neighborhood Plumber We care about our customers at Pride Plumbing of Rochester. You can expect top-quality service and products because we pride ourselves on our ability to provide you with the best plumbing experience possible. Our vision is simple: to provide the highest value to each customer until they are completely satisfied. We know your time is valuable, so we are also quick and efficient. 

Location details

2425 Brighton Henrietta Town Line Rd, Suite B, Rochester, NY, 14623, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 4:30 p.m.
Tue7:00 a.m. to 4:30 p.m.
Wed7:00 a.m. to 4:30 p.m.
Thu7:00 a.m. to 4:30 p.m.
Fri7:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
5.03,883 reviews
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Christian D.'s profile image
Christian D. 
5 years ago

Very Pleased The third time we've used this company, and have been very happy with their work. 

Business response:

Thank you for always choosing Pride Plumbing! 

Ellen M.'s profile image
5 years ago

Excellent service David Valle was punctual, candid about necessary services. Very friendly and trustworthy. The work was done as promised. He was VERY helpful in recommending financing so I could get it all done at once. 

Business response:

We are so happy that not only did David provide excellent service to you, but he also went over our financing options to make sure you could get all the jobs needed done at once! 

Bob R.'s profile image
5 years ago

Excellent Service We lost our hot water heater Thursday evening which created a bit of a dilemma. After about an hour on the phone Pride was the only company who could come out Friday. They arrived at the house and within a couple of hours removed the old heater and installed a new 'tankless' heater. Keith and Ed were efficient, courteous and professional. I will use them again. This includes the young lady who took my call and scheduled the repair. 

Business response:

That's awesome to hear that Pride Plumbing was able to give you great same day service from beginning to end Bob. 

Matt O.'s profile image
5 years ago

David V. Review David V was awesome. On time, very respectful of my home in that he wore covers on his boots to protect my floors. He worked diligently, and efficiently. Took the time to explain all the work. And... there were no surprises with the bill. 

Business response:

We are so happy that David was prompt, efficient and took his time explaining all the work completed. Plumbing issues are never fun, but we are glad that with our up front pricing it didn't leave you with any surprises on your bill. 

John R.'s profile image
5 years ago

good professional service, but expensive The PRIDE tech, Steve, replaced our existing one-piece toilet with another that I had purchased previously. He was very professional and did a good job with the installation. He did help with a coupon to reduce the cost of the job. Installing a customer-supplied toilet is apparently very expensive. Otherwise, we were happy with the results. 

Business response:

We are delighted that Steve was able to help you out with your toilet installation John. 

Jean O.'s profile image
5 years ago

Excellent servive Dave was very knowledgeable and conscientious. Would recommend him to other people. Very satisfied. 

Business response:

That's awesome Jean, anytime you need David over just give us a call! 

Cathie S.'s profile image
5 years ago

I love your service. Ross, all of your technicians have been great through the years. And, as you know from before, I have loved David V. Coming here. He's not only clean and efficient, but a good person. I asked for him again this time. I hope all is well with you. Cathie 

Business response:

Thank you for always choosing Pride Plumbing over the years Cathie. Anytime you need us, just know we are only a phone call away and you can always request to have David! 

Jennie C.'s profile image
5 years ago

Excellent experience From a friendly and welcoming answer to my call to Pride Plumbing their excellent service continued. An initial visit to identify the problem in a professional and courteous manner from Sam, to successful completion of the job, I was confident that I had called the right company. This is my third experience with Pride and I do not hesitate to recommend them. 

Business response:

We are so happy that you have had a great experience from beginning to end. Anytime you need us we are only a phone call away! 

Rick A.'s profile image
5 years ago

Reliable on time knowledgeable service Simply the best customer service experiences in my 45 years of home ownership. On time service appointments,. Knowledgeable, competent service techs who explain and resolve the problems encountered. Definitely a 5 star experience. 

Business response:

Thank you so much for your kind words Rick, and thank you for always choosing Pride Plumbing! 

Frequently asked questions about Pride Plumbing Services, Inc

How is Pride Plumbing Services, Inc rated?

Pride Plumbing Services, Inc has a 5 star rating with 3,883 reviews. 

When is Pride Plumbing Services, Inc open?

Pride Plumbing Services, Inc is closed now. It will open tomorrow at 7:00 a.m.