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Primary Residential Mortgage, Inc. - John Thomas
- Mortgage Lenders
- Newark, DE
About this business
Location details
248 E Chestnut Hill Rd, Newark, DE, 19713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I chose John Thomas after receiving quotes from two other lenders. I found John Thomas immediately responsive and felt certain that his entire team of professionals were there to provide the best service, including answering my questions. The process was smooth and transparent.
Professional and willing to work for their customers. The office staff are pleasant and John is transparent in explaining the pros and cons of the market.
Excellent service! Though I had to provide many documents, the end result was that there were no problems on the day of closing. It was all worth it and I will go back to John and his very professional team for future needs. Thanks John.
Business response:
Thank you so much for your kind words. We know that the mortgage process can be overwhelming that is why we aim to provide A+ service to keep you updated on a weekly basis as you go through the home buying process. Look forward to working with you again in the future.
Buying my first house, I was nervous and a little stressed out but from beginning to end the John Thomas Team helped me every step of the way. Thank you all for your hard work!
Business response:
It was a pleasure to work with you Diane. We enjoyed helping you achieve the dream of homeownership for you and your family. Thank you so much for choosing us to help you with this big step in your life.
I am very pleased with my experience with the John Thomas Team. The home buying process was easier than I thought it would be, especially as a first time home buyer. I received all the individualized attention I needed. My calls were always answered and emails always replied to whether day or night. Throughout every part of the process, there was someone right there with me and answered every question in terms that I understood, no fast talking or bank jargon. They really made sure I truly understood what was going on. They ... read more
Business response:
Gia it was such a pleasure to work with you to help you purchase your first home. We loved helping you realize your dream of home ownership and really appreciate the kind words.
As a first time home buyer I was expecting to have a really hard time through the process but this team was so professional and so informative that I really consider this the best experience in buying that I've ever had. They keep in touch with you every single week to make sure you are up-to-date with all changes happening with your loan and the buying process. I highly recommend the John Thomas team for homebuying!!!!!!
John's team was amazing. Great communication throughout entire process. I'm self employed and the team helped me navigate my unique situation. Highly recommend.
Communication is the key, I was informed the whole way through the process. They are experts in the process. This is a great company to let handle your mortgage needs. Thanks for your patience!
We met John at a First Time Homebuyers seminar that he was putting on (which I also highly suggest for FTH's). We stuck around afterward and spoke with him a bit and we ended up setting an appointment up. He ran us through the process and showed us actual financial breakdowns and explained the pros/cons of each loan type. He helped choose the one that was right for us and explained the different programs we might be eligible for. His team was constantly in contact with use throughout the process and leading up to settlement ... read more
Frequently asked questions about Primary Residential Mortgage, Inc. - John Thomas
How is Primary Residential Mortgage, Inc. - John Thomas rated?
Primary Residential Mortgage, Inc. - John Thomas has a 4.8 star rating with 345 reviews.
When is Primary Residential Mortgage, Inc. - John Thomas open?
Primary Residential Mortgage, Inc. - John Thomas is closed now. It will open tomorrow at 9:00 a.m.