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Primary Residential Mortgage, Inc. - John Thomas

4.8

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Location details

248 E Chestnut Hill Rd, Newark, DE, 19713, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8345 reviews
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cfaber35's profile image
cfaber35 
10 years ago

Very helpful along with helpful staff. Walked me through the entire process of buying a home. The first time home buyers class was very informative. I acquired tons of information by attending. The John Thomas team helped me purchase my first home. Very pleased with the service. 

teesha0372's profile image
teesha0372 
10 years ago

Had an awesome experience with John and his team! John took time to explain things to me, and was very knowledgeable. It felt like I hand a personal assistant handling my affairs. Matt, Kayla, and the entire team did an awesome job keeping me informed!!! 

zuser20140619043400540's profile image
zuser20140619043400540 
10 years ago

John Thomas of Primary Residential Mortgage was outstanding! I can not really say enough good things about both him and his team. We just closed on our property today and they never missed a beat. John stuck with me through two deals; one that didn't work out and this one that did. The first loan was a 203K and they handled it superbly, the only reason that we didn't close was because of a defect in the title (really badly handled foreclosure and no fault of John and team). The final deal was a VA loan and it was flawless. J... read more

abdullah ibn shukri's profile image
abdullah ibn shukri 
10 years ago

Stop searching for mortgage companies and call John! Entire staff very professional and efficient. They make your mortgage processes easy! Thanks again John! 

Business response:

Thank you very much for the recommendation. On behalf of myself and the team we are very grateful for your kind words and we are glad that you had such a positive experience with purchasing your home. 

zuser20140925123756430's profile image
zuser20140925123756430 
10 years ago

John and his team assisted me in the close of my purchase loan. They stated that they would be in contact via phone and/or email weekly with updates on the status of the loan process and they actually did! It was refreshing to work with someone who made good on their word. That is a rare trait nowadays. One of his officers, Eric Gross was also assigned to me and was a pleasure to work with. Made himself available and never made me feel as if I had no idea what I was doing (even though I didn't because this was my first home ... read more

Business response:

Thank you very much Antonio!! You were great to work with and we are glad we could help you with the purchase of a new home for you and your family! You were a pleasure to work with and clients like you are why go the extra mile in what we do. 

zuser20140403130132038's profile image
zuser20140403130132038 
10 years ago

I worked with John Thomas from June of 2014 when I went to the first time home buyer's seminar until I successfully closed on my first house on October 30th. His team was with me every step of the way. They sent me e-mail updates every Tuesday and called me to follow up every Wednesday! They were available to me day and night and they never stopped fighting for me when a problem arose days before settlement!I would highly recommend them and I'm very glad I worked with them! 

Business response:

We are so thankful that you choose our team to help guide you through the process of purchasing your first home. Our mission is to guide and educate home buyers so that everybody we touch, has a chance at the American Dream of owing a home. You were awesome to work with and the whole team appreciated how easy you made our jobs. 

strovenscolvlarochelle's profile image
strovenscolvlarochelle 
10 years ago

It was a great experience. I enjoyed it from day one untill now,John's team was a great help from top to bottom i want to thanks everyone that helped me with the process.Best,Larochelle 

Business response:

It was a pleasure for The John Thomas Team to help you purchase your first home. You were great to work with throughout the entire process. We are so happy you were able to purchase your first home for you and your family. 

Thumper427's profile image
Thumper427 
11 years ago

I had gone through the mortgage process 4 times before working with John Thomas. Although the circumstances were different - we had a 203K loan - the actual mortgage process was seamless. Everything wit the exception of the settlement itself was electronic and very convenient. 

MikeWargo's profile image
MikeWargo 
11 years ago

I was referred to his office for my financial. The entire staff was very quick and helpful. They were able to help me apply for and obtain closing assistance on my home too. I worked primarily with employees of John, however John himself was present for my closing. He worked extra hard and late hours to attempt to help me close quickly on another house, however it did not work out because the house was bid out of my price range. All in all great service. 

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How is Primary Residential Mortgage, Inc. - John Thomas rated?

Primary Residential Mortgage, Inc. - John Thomas has a 4.8 star rating with 345 reviews. 

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Primary Residential Mortgage, Inc. - John Thomas is closed now. It will open tomorrow at 9:00 a.m.