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Primary Residential Mortgage, Inc. - John Thomas

4.8

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Location details

248 E Chestnut Hill Rd, Newark, DE, 19713, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8345 reviews
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takmeasiam's profile image
takmeasiam 
11 years ago

I met John at a first time home buyer's seminar and I was so impressed! He really knew his stuff and was happy to answer any questions. My husband had met him before the seminar and we both decided that when it was time to buy a house, we were going to give him our business. He was so helpful along the way and really dumbed it down for us "newbies". It's as if he held our hand throughout the home buying process. We were so happy with him and his staff. I definitely recommend him if you are in search of a home! 

Business response:

I am so glad that you were able to start your journey at our monthly first time home buyer seminar and that we could help you all the way to realizing the American Dream of homeownership. 

user267778's profile image
user267778 
11 years ago

John and his team are awesome! We were not getting any response from my job's mortgage representative and our realtor referred us to John. John was able to get us pre-approved in less than 2 days...and on the weekend no less! It is clearly evident that John and his team are dedicated to their job and I would recommend John to my friends and family! 

ChristinePratts's profile image
ChristinePratts 
11 years ago

John Thomas and his team were excellent to work with. They were open with me from the first day. They did everything to keep me informed, made sure I understood every step in the process. I would recommend him to anyone!! 

Business response:

Thank you very much Christine!!! The whole team enjoyed helping you purchase your home! Clients Like you make our job worth doing every day. 

rjawmb's profile image
rjawmb 
11 years ago

I had a wonderful experience with John Thomas and Primary Residential Mortgage, Inc. They took me step by step and I was able to buy my first home in June 2014. 

Business response:

Thank you very much for the review Rhonda. The John Thomas Team was glad we could make your dream of home ownership a realty! 

ckn5008's profile image
ckn5008 
11 years ago

John and his team were excellent. They stayed on top of the whole process from beginning to end, and were thorough, knowledgable, and thoughtful. It really felt like they had my best interests in mind the whole time. Would absolutely recommend. 

user6888713's profile image
user6888713 
11 years ago

Absolutely outstanding and highly recommend. John and his entire team at Prime Residential were organized, thoughtful, responsive, and most importantly...very good at what they do. While other agencies dodged our calls or dragged us along due to our complex situation, John et al put their nose to the grindstone and got it done. We're now living in the house we'll raise our family in, and will always know it was due in no small part to the team at Prime Res 

fire2and21's profile image
fire2and21 
11 years ago

Through the entire mortgage application/approval process, John and his team at Primary Residential Mortgage were thorough and willing to answer any question that I had or would explain anything that I wanted further clarification on. They sat down with me to personally go over every loan option and helped me choose the best option to fit my financial needs. I would highly recommend them to anyone(first time home buyer or not) who is looking for a great home loan process. 

adancer246's profile image
adancer246 
11 years ago

John and his team were wonderful! This was my first home purchase, so I had a lot of questions and concerns. John and his team were always able to answer everything in such a manner that I felt comfortable with my decisions. They worked with me on various aspects of the process to accommodate my needs. I also received regular updates throughout the process, so I knew exactly where my file was in the process. I would highly recommend John and his team; and I would absolutely work with them again! 

amajamack5's profile image
amajamack5 
a year ago

Good afternoon, I am writing to express my disappointment and frustration regarding my experience as a potential first-time home buyer with your company. I have been in contact with CJ Barker and Clinton, but unfortunately, I have not received any response from either of them despite providing all the necessary information. This has left me feeling upset and vulnerable, especially considering the positive reviews I read about your company. After the credit pulls and submission of my information, I had expected to receive pro... read more

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Primary Residential Mortgage, Inc. - John Thomas has a 4.8 star rating with 345 reviews. 

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Primary Residential Mortgage, Inc. - John Thomas is closed now. It will open tomorrow at 9:00 a.m.