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248 E Chestnut Hill Rd, Newark, DE, 19713, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I needed to change mortgage companies due to poor handling of my application. John & his team stepped in and got my application on track in one week. My settlement date had to be moved back by 9 days and John & his team had everything completed and ready with a couple days to spare. This was a well orchestrated loan process and it was done with brand new federal tax laws in place too. Great work, great team great job.
I had a great experience with John and his team. They really took good care of me and my situations. I just closed today and its the most exhilarating feeling ever. I would recommend him 100 over the others I tired. He is very honest and gets to the point. No sugar coating anything. He is an awesome guy.
John handled the challenges that we encountered with reassurance and confidence. He made an almost impossible situation, a non-issue! I recommend his team to anyone looking to buy a house, because not only does he simplify the prices for you, you'll walk away with an understanding that just seemed to appear from thin air. That's the magic of the John Thomas Team!
Business response:
Thank You Rob very much for the kind words. You and Danielle were awesome to work with and congrats on the purchase of your first home!!
This was the greatest home buying experience I could ever imagine. John was very thorough in his presentation that made everything so clear and concise. After getting all of my information he came back with a quick preapproval letter and connected me with a Realtor. I received weekly phone calls from Kayla. Nick would contact me when we out an offer in a particular property. Once we found our house I was connected with Eric, our loan concierge who contacted me every Tuesday and Wednesday until settlement. Once closing day ar... read more
My husband and I had a wonderful experience with the John Thomas Team at Primary Residential Mortgage, Inc. We started by attending the First Time Homebuyer's Seminar (hosted directly by John Thomas), having our credit score checked, and continuing with a personal consultation to determine whether or not we could be pre-approved for a mortgage.When going through the pre-approval process, my husband and I were especially impressed that John Thomas asked us at what mortgage amount we wanted to be pre-approved and what monthly ... read more
Business response:
It was a pleasure to work with you and your husband! The whole team wants to congratulate you on the purchase of your first home. Thank you very much for your trust in us to help you with your mortgage.
John and his entire team were consistently polite, respectful, helpful, (even when I dropped in the office unannounced), and always very professional. I would have no reservations in recommending the John Thomas team to anyone. I'm eternally grateful to them for making my home buying process as painless as possible.
My entire process went very smoothly. Johns team let me know every piece of documentation needed from me, where I was in the process as well as throughly explained the loan process so that I could easily understand it. I felt very confident being in the hands of John and his team.
The team was extremely friendly and quick in responses. They worked with myself and my husband to explain things that I didn't understand. I definitely recommend them to anyone who is looking to buy a home!
John Thomas and his team are great. I would definitely recommend them to any first time home buyers. They did a great job educating me on the process, making sure I did not falter and everything went smoothly. They will have no problem holding your hand throughout the process to make sure everything is done right. If I could, I would give them 6 stars on "Follow Through." They kept me updated with weekly emails and were always a phone call or email away if I had any questions or needed anything.
Primary Residential Mortgage, Inc. - John Thomas has a 4.8 star rating with 345 reviews.
Primary Residential Mortgage, Inc. - John Thomas is closed now. It will open tomorrow at 9:00 a.m.