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Primary Residential Mortgage, Inc. - John Thomas

4.8

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Location details

248 E Chestnut Hill Rd, Newark, DE, 19713, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8345 reviews
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dewey19963's profile image
dewey19963 
8 years ago

I think John's team was best. Always prompt to any request and very detailed during the process of buying my new home. Loni was greatest! I really felt like she was always looking out for my best interest. From pre approval process to signing day, she was there every step of the way. And after settlement they checked to see how I was, settling into the new home and anything else they could assist with. John, has a wonderful team to work with at Prime Res. 

zuser20160707122431668's profile image
zuser20160707122431668 
8 years ago

My lender explain the process very very well in every detail I wanted to hear also his book is also a great help in the process of getting my self ready for my first house. I want to thank his team who did a wonderful job helping me and my family. I'm glad I didn't go to anybody else Thank you John Thomas 

peb9551's profile image
peb9551 
8 years ago

John was very helpful by providing information, and weekly updates during the process of obtaining a mortgage. His guidance, attention to detail, and ability to present multiple financing options was exceptional. Thank you, John - You are the best! Pearl 

stfbne's profile image
stfbne 
8 years ago

I enjoyed working with the John Thomas team. , they kept in touch constantly via email and phone calls, and kept me up to date so I knew what was happening at all times. - great team. Made things very easy and smooth. 

Business response:

Thank you very much for the kind words. We really appreciate you working with us. 

nyhurd's profile image
nyhurd 
8 years ago

I didn't hesitate to contact John Thomas and his team when I wanted to refinance my home. I knew they would take good care of me and walk me through the process as they had before on my initial purchase. The weekly Tuesday updates also kept me informed and were greatly appreciated. 

cherlynhitchens's profile image
cherlynhitchens 
8 years ago

I hesitantly went to one of John's 1st time Homebuyer seminars back in June with the expectation of just getting information on what's needed to purchase a home and so on. To my surprise, from all of the information I was given, I realized that I qualified (I already knew my fico) and was able to put in the application for pre-approval right then and there! I received my pre-approval about 4 days later! Everything flew by after that. John's team are professional, knowledgeable, and patient. Kudos to my loan concierge Matt Pa... read more

Business response:

Cherlyn, thank you for the wonderful review. Thank you for stick with the process even when things got tough! We are so proud of you and after all your hard work, you are now a home owner! 

lisacampanella75's profile image
lisacampanella75 
8 years ago

The time, effort, and patience put in by the John Thomas Team was unsurpassable and much appreciated. They explained everything and communicated with us every step of the way. They provided weekly updates and sometimes even daily if needed. They They even shared their knowledge and expertise that no other lender would or have ever done. They are by your side every step of the way and with new construction that is no easy nor fun task and they were professional and talented through it all. Thank you from our family to yours! 

Business response:

Thank you Lisa for being so patient with the process and sticking with it. New Home Construction has lots of moving parts and we appreciate you always being on top of everything. You and Scott were great to work with! 

raendrew927's profile image
raendrew927 
8 years ago

John and his team helped me with my first home purchase along with my recent refinance. They truly care about their clients and it means the world to me that I have been a home owner for two years. I recommend him to everyone I know who is purchasing a home. 

Business response:

Thank you so much for the kind words and for being an awesome client! 

seal5678's profile image
seal5678 
8 years ago

Very helpful and knowledgeable service. Very professional and answered all of my questions on a level that I could understand. I would easily recommend John Thomas Team with Primary Residential Mortgage to anybody looking for a great Mortgage Company 

Business response:

Thank you for taking the time to review us. It is always a pleasure to work with you. No matter what happens you are always smiling and making the team smile! Thanks again for choosing us Kent! 

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How is Primary Residential Mortgage, Inc. - John Thomas rated?

Primary Residential Mortgage, Inc. - John Thomas has a 4.8 star rating with 345 reviews. 

When is Primary Residential Mortgage, Inc. - John Thomas open?

Primary Residential Mortgage, Inc. - John Thomas is closed now. It will open tomorrow at 9:00 a.m.