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Prisma Health Urgent Care - Virtual
- Urgent Care
About this business
Location details
29611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
It was just a useless visit because she was unable to prescribe anything and her main advice was to take the medication I told her I had on hand despite the fact I told her it was not helping my symptoms. Visit also started 30 minutes late. Felt like a waste of my money and a waste of her time and mine.
Did not have full exam was immediately directed to go to ER.
More training needs to be done for the staff using the equipment. My visit was cut short due to lack of training. The provider clicked discharge at the beginning of the visit and closed out the session.
Business response:
Hi Frances. Thank you for taking the time to offer feedback on your recent visit. I'm sorry that your experience was not great at this time. I have passed your concerns along to the management team to be looked into and addressed. Please let us know if there is anything further we can assist you with. Have a great day!
Waited nearly 30 minutes after appointment time for visit to start. Doctor listen to my systems and concerns and explained very well her diagnosis and treatment. Just the long wait time before hand soured the whole experience.
Business response:
Hi Michael. Thank you for taking the time to reach out to us regarding your experience. I am very sorry about your wait time during your last visit. I have notified the management team and they are doing everything in their power to find a way to decrease wait times for future visits. I apologize again and if there is anything further we can do for you, please do not hesitate to let me know.
Too long of a wait time. Also, I had Covid. Came in, got meds, and recovered from Covid but developed stomach ache/burning from taking the meds. Did a virtual visit for it. The doc gave me meds but didn’t help. Went in for a visit and was told had constipation / blockage and gastritis. Although I don’t have constipation and I told her that, she told me to take Pepcid and perilosec along with the original med that the virtual visit dr gave me which has constipation as a side effect. When I read the Pepcid instructions... read more
Frequently asked questions about Prisma Health Urgent Care - Virtual
How is Prisma Health Urgent Care - Virtual rated?
Prisma Health Urgent Care - Virtual has a 4.8 star rating with 2,561 reviews.
When is Prisma Health Urgent Care - Virtual open?
Prisma Health Urgent Care - Virtual is open now. It will close at 8:00 p.m.