This profile has been claimed by the business owner or representative.
Prisma Health Urgent Care - Virtual
- Urgent Care
About this business
Location details
29611, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Physician came on late, asked for a pregnancy safe antibiotic and got one that was questionably safe.
The nurse I spoke with seemed very disinterested and was not helpful.
It took 2 hours for a provider to join for 2 minutes. Very bad, next time, I'll just go in.
Got all the way to see the doctor. Paid my copay just to find out that they don’t serve patients in NC
Waited two hours on to see a doctor and was rescheduled twice
Business response:
Hi Tracie. Thank you for taking the time to offer feedback on your recent visit. I apologize for the long wait and scheduling issues that you experienced. I have notified the management team and they are doing everything in their power to decrease wait times for future visits. Please let me know if there is anything else that I can assist you with. Have a great day!
great experience
Business response:
Thank you for the 5-star review, Jennifer. We value your feedback.
I felt like i was heard and was easy to communicate! I am grateful !
Business response:
Hi Jennifer. Thank you for taking the time to offer feedback on your recent visit. I hope that you are doing well!
Spend actual time with patient or don’t see if not capable of working with an infant.
Business response:
Hi Lara. Thank you for taking the time to offer feedback on your recent visit. I'm sorry to hear that you did not have a good visit with us. I would love to get more information to see if there's anything further we could help you out with. A member of customer service will be calling you soon. If there's anything further we can do for you please don't hesitate to give us a call at 678.528.9918. Thank you and have a great day.
I was having an incredibly painful experience with a ruptured ear drum. I had major swelling and fluid. I couldn’t eat, work or drive hardly and loss of hearing. I couldn’t get into an ENT for over a week. I made an online visit with full description of my symptoms to have a doctor tell me in less than 2 minutes he couldn’t help me at all via virtual and that it was too late to try to come in person. Then refused to refund my $50 copay. If you know beforehand by the description of symptoms that you cannot help me, you need t... read more
Frequently asked questions about Prisma Health Urgent Care - Virtual
How is Prisma Health Urgent Care - Virtual rated?
Prisma Health Urgent Care - Virtual has a 4.8 star rating with 2,561 reviews.
When is Prisma Health Urgent Care - Virtual open?
Prisma Health Urgent Care - Virtual is open now. It will close at 8:00 p.m.