Progress Residential

JM T 

on BBB

3 years ago

This company is a rip off. We lived in the residence for four years. They never want to fix anything. Leave their residents without power or hot water for days. And then try to nickel and dime you upon move out. They also refuse to share the utilities with the client but make them use their services. We have been charged almost $100 a month for trash service alone and no one will show me that is a correct amount but all of my neighbors pay that each quarter. Do not rent from this company. They are slumlords! I am so happy to... read more

Kenneth M 

on BBB

3 years ago

I opened a maintenance request because of the compressor of the A/C unit isn't working on a Thursday evening. I checked on Monday and they cancelled the maintenance request. I live in the southern tip of ******* where it's hot and humid. I've been told this is a very common practice with this company to cancel maintenance service request with no reason. 

Sheila N 

on BBB

3 years ago

These people are LIARS and CHEATERS! They will tell you anything to get you to sign a lease. Thank God my antennae were up during the process and I backed out, $400 later. The leasing agent, *****, said I would get $200 refunded, SHE LIED. (Now I cant get in touch with her.). The clincher was when she said they needed my banking userid and password. (They already had pay stubs, etc. and I had already been approved.). They are dishonest to the **** DO NOT RISK USING THIS COMPANY!! YOU WILL BE SORRY. 

Camiel C 

on BBB

3 years ago

I have never been so unimpressed with a company or customer service experience that I have left a 1 star review. This is the worst company and the worst customer service on the face of the planet. When I rented from them 2 years ago it took them almost 2 weeks to fix our ACin *******! Then when we tried to sell our contract to new renters we had to send the information to them multiple times. Now, I havent lived there for two years. The new renters have signed a NEW contract. But do you know who they contact anytime the new ... read more

Cleber F 

on BBB

3 years ago

NOT TRUSTED COMPANY. I had the worse experience in this company. I rented a home from Progress for 3 years, always paid the monthly bill before due date. After 3 years,When I was signing my renew lease, an emergency situation has arisen. I called Progress and explained everything that happened, I said to the attendant that I needed to be back to my country. I asked the attendant if about the moved out fee because I was making the moved out letter 30 days instead of 60 day requirement. The attendant said that understood my si... read more

Trawana S 

on BBB

3 years ago

The biggest scammers I've ever came across!!! Please Please Please be aware of this company do not give them your money because you may end up homeless like many others whom have dealt with this company. Very misleading, liers, scammers and no customer service what so ever. We need a class action lawsuit against this company asap. I want my money back you guys stole from me and my children!! 

Joseph R 

on BBB

3 years ago

This company is criminal and surprised a class action lawsuit has not been filed.It all started with my move, they assured me the home went through a quality inspection, Id have a move in orientation, and that Id be able to check the home out upon arrival and be able to switch if the home was in bad condition, since I was moving across the states. The home had leaks, roaches, rat feces, improper building codes, smells seeping since their was no pee trap under the sink and so much more. The home was disgusting. Progress tried... read more

Ankit P 

on BBB

3 years ago

Y'all just do non I have been call even talk to multiple manger and supervisors that's my house AC not cooling it's been 5 days since I called more than 30 to between ********************************************************************************* it's been 5 days still waiting my house temperature it was at day time 93 inside and night time when I am Writing this review 89 degrees indise I at 1:30 am !!hope u guys do some better ???????? 

Gw W 

on BBB

3 years ago

I truly do not recommend leasing one of their properties, they wheel you in and once you're locked in the they no longer their concern.. I rented a unit in Feb 2023 and April the entire ceiling in the garage was filled with mold, I followed all the proper procedures and notified them , only for them to inform me that I would have to wait 7 days before they are able to assist me with this urgent issue, meanwhile my family was getting sick and being hospitalized for the excessive mold, long story short they provided a (1) hote... read more