Progress Residential

Bailey H 

on BBB

2 years ago

Stay away!!! I am not even 3 months into my lease and I am really regretting my decision.The house was not cleaned, or inspected before I moved in. I have had an ongoing plumbing issue that started on April 29th. I only have one bathroom and have had to use other businesses to go to the bathroom, shower and do laundry. (2 1/2 weeks ) They sent a team out to fix the plumbing which I advised them against using and now I am having plumbing issues again! They sent a new team out and they said that everything was done incorrectly... read more

Harmonica B 

on BBB

2 years ago

Im applied for a rental property and this company was quick to make the authorized payment and take my $250 then says it takes up to 30 days to get back. No one has funds sitting around to be just waiting. And this company uses a 3rd party company to make decisions instead of getting landlord referrals for future tenants. Please I wouldnt recommend doing any business and please read all reviews before you submit anything to this company. Please return my money!! 

NM N 

on BBB

2 years ago

They ask for a picture of your socual security card unencrypted vial email. So not safe, and you are at risk for having your identity stolen. 

Ashley P 

on BBB

2 years ago

As I type this review I am sitting on the phone waiting well over 50 minutes with emergency maintenance. I one was prompted this would only be a 20 minute wait. This current call would be the 4/5th time Ive called them to fix my AC. I have called and scheduled my HVAC to be fixed since March 28 it is currently June 5th and my AC unit still doesnt work. I have two pets who can NOT be in an house that reaches 86 degrees even with all fans on and windows open to ventilate air. Each time they send someone out to fix the problem ... read more

Alton S 

on BBB

2 years ago

They dont care! Last month my payments for rent didnt go through even though the money was there! Progress REFUSES to waive the late fees. They even REFUSED to activate my ability to pay online as the deactivated it because of this. Ive rented from there for 3 YEARS ***** was NEVER LATE! They basically told me too bad get over it! The workers have been caught lying saying they cant transfer to managers. What company with a call center doesnt allow you to speak with management? I even sent in proof that the funds were there t... read more

LE W 

on BBB

2 years ago

The Pro's are this company will help you get into a home even without perfect credit and most of the homes are nice compared to others I have seen. Most of the agents are nice but there are some who are not the Cons are, the prices are very high and most likely will go up every year you re-sign your lease and the wait times to speak to agents over the phone are extremely ridiculous and should really be addressed better. I am in the process of paying my balance to prevent being evicted, however i made a payment in the amount ... read more

Lateasha A 

on BBB

2 years ago

My application was canceled twice do to pdf info once I got the *** paperwork scanned and sent to them the saying that they doesn't have it so if my application has been canceled why can't I get my ****** HOLDING FEE KEEPING ME ON HOLD FOR LONG PERIODS OF TIME THEN TRANSFERRING BACK AND FORTH I NEED MY MONEY SO THAT CAN CAN MOVE THIS IS TERRIBLE TOTOAL RIP OFF 

Sherri P. 

on BBB

2 years ago

This company is full of shit!. I lived in a home for 3 years. They took over and kicked me out. How? Bc they refused to fix the heat and the water issues. Mind you, I have been homeless with my kids since oct when sec 8 put the house in abatement. My son is a senior and is team captain for football. I have to remain homeless to stay in the district. Otherwise by state rules, you cant play football your first year of transferring to a new school on my state. The house is still empty. STILL EMPTY. I had been doing repairs on t... read more

Ketelie E 

on BBB

2 years ago

This Company is horrible, I contacted them and verbally informed them . My daughter credit is 655 and mines were 592 and wanted to lease one of their property that required 625 HOA. Our income together is 5+ more then the property. They instructed to apply and stated there are no other applications on that property. In fact they just wanted to get $385 for application from us. They denied my application in less than 12 HRS. Mine you its a property that is so out of the way in **********, **. I wish I could give 0 star. Stay ... read more