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Progress Residential

2.2

About this business

Location details

7500 N Dobson Rd, Suite 300, Scottsdale, AZ, 85256, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.22,338 reviews
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Sue B's profile image
Sue B 
2 years ago

I wouldn't recomend this company to my worst enemy!!! I have been in this house for 3 years (only because I live in *******! GOOD LUCK finding affordable rentals in THIS state!) The roof has leaked in several different places since day 1. Today, it is raining in my area; it's also raining in my KITCHEN! There has been a leak in the kitchen ceiling almost from the start. They have yet to fix it properly. All they do is "seal" it, and think that is enough! But I live in *******! The heat melts the "seal" then it leaks AGAIN!!!... read more

Business response:

Hi ***- Thank you for the review and brining this to my attention. I will be contacting you to gather some additional information so that I may research this concern. Advocacy Team Progress 

Shamar B's profile image
Shamar B 
2 years ago

This company is terrible. I received a notice on my door telling me I have three days to pay rent or vacate the premises on the 17th of the month. My rent was paid in full already therefore the notice was harassment uncalled for and unprofessional. I received no phone calls no emails or any notice of any kind just a demanding letter on my front door for rent that was already paid. I do not appreciate the threatening actions this company is taking. I called and all they could tell me is maybe someone didnt update the system w... read more

Tim O's profile image
Tim O 
2 years ago

This is the worst experience I've ever had I was told I could pay my deposit in three installments and was able to.move in with the first installment then the first month I was threaten with a termination of lease and they wanted the full.amount of the deposit in the first month following my move in rent . False advertisement this is a horrible company with nothing bit lies...Stay away from this company they are scammers!!!!! 

Luke M's profile image
Luke M 
2 years ago

****** stars out of 530+ reviews (at the time of this review)--12k members of the 'Victims of Progress Residential' ******** page --Lawsuits filed against them for "shameful" and "dishonest" practices ***** doing a story on them --Other organizations have covered this as well DO NOT RENT FROM THIS COMPANY 

Business response:

Hi ****- Thank you for your review. We're sorry to hear that you had a frustrating experience with our company. We take all feedback seriously and would love the opportunity to address your concerns. Please give us a call at 833.PRG.RESS so we can work to resolve any issues you may have experienced. Thank you for your feedback. 

Shinita H.'s profile image
Shinita H. 
2 years ago

These ppl have a hundred applicants for the same properties asking for ****** ****** to take off *********$ application fee 35$ processing fee which has to be in in 48hrs only one applicant will be approved or at all then they find something to say you forfeited your money unit back on market in 48hrs waiting for another 100 applicants for same unit I sent everything in I want my 250$ dollars back THEY ARE NOT GIVING NO MONEY BACK ST ALL BUT I WILL KEEP FIGHTING FOR MINE 

Business response:

Hi *******- Thank you for your review. Our website explains the application process and the 48 hour timeframe to submit documentation. Link*******************************************************************************I will be contacting you to gather some additional information so that I may assist with any further questions or concerns that you may have.Advocacy Team Progress 

LaRonda J's profile image
LaRonda J 
2 years ago

This company screams SCAMMERS. I was told my payment bounced on 05/01 for two separate dates a month later (which I have proof it did not) then the company goes back to the beginning of the year and say it was their error on the ledger and now wants me to pay an additional $1150 plus late fees this company believes in sending you multiple letters (multiple letters that are issued you pay $40 for) I have proof as well from the beginning of the year of what was told to me what the balance is. I am almost positive they will be ... read more

Business response:

Hi *******- Thank you for review and I am sorry to hear about your experience. I would like to assist you and will be contacting you to gather some additional information. Advocacy Team Progress 

Traviyon B's profile image
Traviyon B 
2 years ago

This company has definitely rubbed me the wrong way! The countless lies and unprofessional, inconsistent, lack of knowledge type of service I have received has been the WORST, Ive ever dealt with. I rather continue staying in an apartment than deal with this company. I was promised a call back from a manager never received. They claim these calls are monitored for quality and assurance but oddly enough they can never reference these calls where tenants like myself are given the incorrect information. I was charged $125 for a... read more

Business response:

Greetings Traviyon, we are sorry to hear about your negative experience with Progress Residential. We take all feedback seriously and would like to look further into your concerns. I will be contacting you to gather additional information. Advocacy Team Progress 

Brandy S.'s profile image
Brandy S. 
2 years ago

This company is a money hungry business. They care nothing about their tenants. I was unable to work for almost 2 months. In that time I received rental assistance that approved to pay my past due balance with additional 3 months. I sent all departments to the approval letter and spoke with local agents as well. I insured this was noted on all accounts. They proceeded to file for evictions to add an $800 eviction fee after knowing that a check was coming from the government who they had agreed with to receive all monies due.... read more

Business response:

Hi ******- Thank you for sharing and I am sorry to hear about your experience. I will be contacting you to get some additional information so that I can research your concerns and assist. Advocacy Team Progress 

Tae B's profile image
Tae B 
2 years ago

DO NOT RENT WITH THIS COMPANY !! Worst company ever created 

Business response:

Hi *** - Thank you for your honest feed back and I apologize for the frustrating experience you had with Progress Residential. 

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 2.2 star rating with 2,338 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open on Monday at 8:00 a.m.