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Progress Residential

3.4

About this business

Location details

5115 Covington Way, Suite 8, Memphis, TN, 38134, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.41,129 reviews
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Ricardo R.'s profile image
Ricardo R. 
8 years ago

Very professional way to review the house prior to deliver the keys and great follow up from the inspector. 

Business response:

Thank you for your positive feedback, Ricardo! 

Bennie H.'s profile image
Bennie H. 
8 years ago

Very helpful staff. Great neighborhood! Ease of payment submission. 

Business response:

Thank you for your positive feedback, Bennie! 

Taylor B.'s profile image
Taylor B. 
8 years ago

Ashley Blair is the only reason that I'm giving 5 stars she very professional and knowledgeable of her job...She is a major asset to your company and she needs to be recognized for her efforts and expertise....your maintenance department is Great also...I had a problem with my heat the gentleman that came was knowledgeable and professional... 

Business response:

Thank you for your feedback, Taylor! 

Matthew H.'s profile image
Matthew H. 
8 years ago

Easy to deal with. 

Business response:

Thank you, Matthew! 

Cesar T.'s profile image
Cesar T. 
8 years ago

Great management and speedy repair services 

Business response:

Thank you for your positive feedback, Cesar! 

Hassan A.'s profile image
Hassan A. 
8 years ago

They have a great team and they respond to your inquiry as soon as they can. 

Business response:

Thank you for your positive feedback, Hassan! 

Sykeyah B.'s profile image
Sykeyah B. 
a year ago

I have no air in Tennessee and I have a 1 year old. In the middle of the night the thermostat was on 78. My son and I were drenched in sweat waking up. They’re telling me they can’t come until Wednesday. Mind you, it’s Friday right now! Sunday the forecast is 87 degrees for the high. Monday and Tuesday 88 degrees. And I’m supposed to just be okay with this for my 1 year old son?! Other military members in the area had warned me about this place and I should’ve listened bc this is not acceptable. I’m being told the thermostat... read more

Madison M.'s profile image
Madison M. 
a year ago

DO NOT RENT FROM PROGRESS!!!!!!! We moved into our home on October 2, 2023. We noticed quite a few things that needed to be fixed. We let Progress know multiple times but never received any response or resolution. After the first month, my husband and I refused to pay rent for the first month until things were fixed. After noticing that, we received several calls and finally got a technician to come out and look at the issues. Since we finally had some movement, we paid rent for that month. When the technician arrived, we w... read more

janethendrix@comcast.net's profile image
janethendrix@comcast.net 
2 years ago

Finding a home, moving in, and occupying the home has been great. I have move out questions and have sent numerous emails to Customer Care for the last two weeks. A case gets opened for my email then closed the following day with no response by email or phone. I even received a response from a representative that simply said "Goodbye." Customer care regarding this matter has been less than satisfactory which is why I gave a one star rating. I am set to move out next month and still do not have answers to my questions.  

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 3.4 star rating with 1,129 reviews. 

When is Progress Residential open?

Progress Residential is closed now. It will open tomorrow at 8:00 a.m.