Progress Residential

Kitty 

on Birdeye

8 years ago

1/2 of a star. Very unprofessional for a business especially the practice of mandatory utility payments sent to you. Follow up is a joke. Say one thing & do something else or just don't do at all. We really like the house we are in and okay with the rent amount but dealing with your practices is ridiculous. 

Tony 

on Birdeye

8 years ago

Terrible customer service. Being evicted after paying rent on time for one year every month. Memphis office was rude. Phoenix office no one will answer. 

Mrs. S. 

on Birdeye

8 years ago

This company seemed like a nice decent company but I've done some pretty extensive research and I'm going to be writing a neutral review. I have spoken to them regarding a home in our community for rent and they always end up not showing up or rescheduling,when they did finally show it was an hour and a half late, I wanted to help my daughter get her first rental and that way she would also be close to us while still being independent. They have a few rental homes in the area, a few blocks away they have one and it has black... read more

Christine 

on Birdeye

8 years ago

CROOKS &THIEVES Do NOT let the 4 stars lead you down a path you will regret.... make sure you have an attorney at your disposal...your going to need one if your dealing with any Progress Residential location! Read all reviews AND complaints on every site including the BBB. The complaints and reviews are very accurate, as to what you will experience with this company. A CLASS ACTION LAWSUIT LIKE THE ONE BELOW IS EXACTLY WHAT NEEDS TO BE EXECUTED! Dunne Wright Services settles class-action lawsuit with tenants over fees, ev... read more

David J. 

on Birdeye

8 years ago

Yes, since we moved in back in May we have had a flooded bathroom and when the plummer showed up to fix it, he cleared out the pipe to the street so it would drain. However, I heard him tell a Progress representative that the toilet in our master bathroom needed to be replaced. They told him a work order had already been set up. That was at least 3 weeks ago! Our toilet still does not work and we are about to ask yet again that it be replaced. I would ask any of you who need to use the restroom if you would like fecal matter... read more

Sharon 

on Birdeye

8 years ago

Disgusting company. We decided not to renew our lease due to dramatic rent increases despite being 2 year residents. Our next month's rental includes charges all the way to August 14. How can you know the amount of electricity, sewage, and water for 2 months out? We are extremely happy to get away from these crooked people 

Ashley 

on Birdeye

8 years ago

PLEASE never rent from this people THIS COMPANY.. i don't why they still have business round after you get the house and something mess up you call THEM to fix it they never come so please don't make the same mistake i did one star is too much for this horrible place 

Chandra 

on Birdeye

8 years ago

Progress Residential representatives lacks professionalism. I really don't believe their current office staff understand basic accounting principles. I have requested my account ledger to no avail. DO NOT LEASE or RENT from Progress. In reviewing comments from other Progress Residential tenants across the US, the remarks are basically note their POOR performance. I regret that I renewed my lease after Progress Residential assumed the management of the property from Crye Leike. The turnover rate for their office personal is... read more

Lind M. 

on Birdeye

8 years ago

I have had such a horrible experience with Progress Residential!!!!!!!!! Incompetency from day 1. Our home was not even near ready for move in on the day of the walk through. We have been overcharged for things unnecessarily. The staff has horrible attitudes when you try to get the issues resolved. I have many more things that I could say but to just sum it up. Find another company to rent from. You pay very high rent to find out after the fact that you have to pay for all repairs yourself on a "RENTAL" home.