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Progress Residential

3.1

About this business

Location details

637 Poole Dr, Garner, NC, 27529, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.12,282 reviews
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AmandaDones's profile image
AmandaDones 
9 years ago

I am so disappointed with this company! In the beginning when I was dealing with the "Haven National" company it was excellent! But for the last year and a half we have been dealing with this horrible company! There are always repairs to be made and they are always done weeks after requested and they always have to come back out to re-do the repair! The AC in the attic leaked 2 different times and put water down the walls of 3 different rooms! The came out and killzed the walls and repainted! I KNOW for a fact that there is ... read more

Business response:

Hi, ******. We are so sorry to hear this. Thank you for working with our team to resolve these issues. 

Disgruntled Customer's profile image
Disgruntled Customer 
9 years ago

This is the first time I have been so displeased with a company that I have actually filed a complaint. Apparently Progress Residential (PR) bought the Property Management group that I originally signed on with, but kept many of the same people. I was told nothing would change...do NOT believe this! Rent was increased well beyond any comparable value for the neighborhood, a hidden utility bill was slid into the monthly payment, I was told I had until the 6th of every month to get payments to them, only to find out that it ch... read more

Kristen C.'s profile image
Kristen C. 
9 years ago

I would highly discourage anyone from doing business with this company. I have had nothing but terrible experiences, and I hope that I can save others from the same predicament. I just relocated to ********* several months ago and although everything seemed promising at first, renting from this company has been a complete nightmare. After driving 10 hours to move into my rental house, I found that the "inspection" prior to my move in did not include the essential basics of any home in NC, including functional AC. My first 3 ... read more

Kristen C.'s profile image
Kristen C. 
9 years ago

I would highly discourage anyone from doing business with this company. I have had nothing but terrible experiences, and I hope that I can save others from the same predicament. I just relocated to ********* several months ago and although everything seemed promising at first, renting from this company has been a complete nightmare. After driving 10 hours to move into my rental house, I found that the "inspection" prior to my move in did not include the essential basics of any home in NC, including functional AC. My first 3 ... read more

Frequently asked questions about Progress Residential

How is Progress Residential rated?

Progress Residential has a 3.1 star rating with 2,282 reviews. 

When is Progress Residential open?

Progress Residential is open now. It will close at 5:00 p.m.