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2065 NE Tucson Way, Apt 110, Bend, OR, 97701, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I really appreciated Rachel taking the time to answer my questions and explain her reasonings behind her care plan. It made me feel involved and informed about my health.
Business response:
Thank you so much for leaving Mosaic a stellar review! We look at and learn from each one, and appreciate you sharing.
Rachel spent time actually listening to me and my concerns!! I really appreciated her!! Thank you so much!!
Business response:
Your feedback is highly appreciated. Thank you for sharing!
Everyone was friendly and professional. I’m not sure who dropped the ball on my lab work though. I had asked that my Vitamin D levels be checked (even if I had to pay for it)but it didn’t happen. They offered me to go back to the lab to get it drawn, but I didn’t do it. I was disappointed, but everything else went good.
Business response:
We appreciate the kind words!
A positive group of shakers and movers introducing a modern & interesting way of moving people up the health ladder where they were once stuck looking for that one special extra hand to pull me up one more rung. What's not to like ? And their Oscar goes to?.... Omg "Rachel query" for best supporting doctor in a real life role.
Business response:
Thank you so much for taking the time to share your positive opinion of Mosaic. We know your time is valuable and we truly appreciate it.
My provider, Rachel Query NP, is exceptional. However, I had an abnormal lab come back and scheduling a follow up visit for that issue has been cumbersome and difficult. I have had to call back 4-5x to the scheduling team and for a provider referral. Terrible process and no one seems to know what they are doing - I get a different answer each time I call back. I give the scheduling team 1 star, my provider 5 stars. So an average of 3 stars. You need to improve your scheduling and referral process. I wasted hours of my... read more
Business response:
Thank you for your feedback and for letting us know about this issue. We set a high standard for ourselves at Mosaic and welcome opportunities to improve our service. If you would be willing to discuss further, please get in touch with us at 541-383-3005.
We met Rachel Query as our other primary care provider retired. We totally appreciated Rachel, she was just what we were looking for in a primary care provider!
Business response:
Thank you so much for sharing a positive review! We greatly appreciate it.
I was very pleased with my doctor. As a new patient, she took the time to listen to everything I said and quickly ordered the test and services that I need.
Business response:
Thank you so much for leaving Mosaic a stellar review! We look at and learn from each one, and appreciate you sharing.
Had to come in for discomfort. Issues addressed and labs done. Dr. Tyne was on call and received results from My Chart as Rachel Query was not in that day. Got Rx at Mosaic Pharmacy and issues resolved.
Business response:
We appreciate the kind words!
I appreciate very much being able to see my doctor on short notice. I love Mosaic medical and pharmacy
Business response:
Thank you so much for taking the time to share your positive opinion of Mosaic. We know your time is valuable and we truly appreciate it.
Rachel Query, FNP has a 4.8 star rating with 55 reviews.
Rachel Query, FNP is closed now. It will open tomorrow at 9:00 a.m.