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2065 NE Tucson Way, Apt 110, Bend, OR, 97701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rachel was the worst provider I have ever had the unfortunate opportunity to visit. She was not interested in my concerns or my needs! She did not address my medical situation or needs. She was into herself! She was concerned with what she wanted! Rachel should not be a provider! It is unfair for the patient. She defrauded my insurance by billing me for a service I never received from her. She was predjudice and bias to my needs and concerns. She did not want to be at work. She did not want to service clients. She did not fu... read more
Business response:
Thank you for your feedback and for letting us know about this issue. We set a high standard for ourselves at Mosaic and welcome opportunities to improve our service. If you would be willing to discuss further, please get in touch with us at 541-383-3005.
I was absolutely frantic and the receptionist on Friday and Rachel’s intervention as soon as she heard was lifesaving. I was extremely frustrated with not being able to speak to a provider in the midst of our crisis. Dave is post-op glioblastoma and we weren’t able to get through to the neurosurgeon for a refill of his seizure meds. He had to go without for the entire weekend. I’m not sure that the nurse call line people understood the severity of the situation and/or communicated it. They were pretty stuck on the “on-call... read more
Took my blood 2 times and couldn't get any out tried to send me out other places to get it done
Business response:
We are always seeking opportunities to improve. We encourage you to call us at 541-383-3005 to discuss further.
Great doctor
Rachel Query, FNP has a 4.8 star rating with 67 reviews.
Rachel Query, FNP is open now. It will close at 6:00 p.m.