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RateGenius

4.5

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Location details

9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.515,628 reviews
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rxreedy's profile image
rxreedy 
13 years ago

Their lack of effort was amazing.. I applied for a consolidation online. I didn't hear anything from them. Three days later I received an email stating my application was terminated. My credit is good. I just bought a home a month ago. I do not recommend. Go with a real company. 

rxreedy's profile image
rxreedy 
13 years ago

They didn't seem to bother.... I put in an application. Never heard anything. They just sent an email two day later saying the application was terminated. Lousy customer service and I wouldn't recommend. My credit is good. I just bought a home a month ago. 

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Anonymous 
13 years ago

Don't use them They were too busy trying to get me to go with rategenius after I did and everything was processed they never followed up or anything after that. I had to call them everytime! No thank you for your business or anything. I would never reccommend this company to anyone. 

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Anonymous 
13 years ago

http://www.ripoffreport.com/rategenius/car-financing/internet-internet-eaf81.htm My story, Where do I start? I have been trying to get my truck refinanced for a few months now. I went to my credit union, my sisters bank even my parents referred me to their bank. All to be told the same thing, that I owed to much money. I owed more than what the truck was worth. Fine, I know I got bad deal when I bought it, paid over 30k but I needed transportation. A co-worker told me about Rategenius and how they were able to help her becau... read more

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Anonymous 
14 years ago

You know, I think oeioke moan when things don't go thier way or they get denied probably because of something they did and blame the company. I had a bankrupcy 3 years ago and I got my refi dropped from 11.7% to 3.9% using rate genius. They only offered me GAP insurance...in fact I don't think think they are in the insurance business at all. Many lenders require it if you are upside down on your note...it protects you and well as the lender and is really cheap. 

rgauna1's profile image
rgauna1 
14 years ago

It did thake them 4 days to get me Approved, more than the 2 day period it took my friend Richard to get Approved. The Good News is that my rate went down from 11.25% to a fixed 5.9% thus lowering my payment about $45 dollars. Richard must be Blessed, however becuase he went from a 17% to a 3.9% fixed and Dropped his payment.... wait for it.... wait for it. from $678 to $538! He is Stoked to say the least. 

steve468's profile image
steve468 
14 years ago

Don't waste your time applying for a refinance loan with Rate (No genius). The woman taking the application was rude and abnoxious, promised to call with a decision, never happened. Sent an email saying "denied' never gave any explanation, even though I was prequalified for a loan from a nationwide credit union. Emailed them back for an explanation, they never replied. In my opionion, they are an unprofessional and uncredible establishment. There appears to be a number of complaints about them.....Credit Karma should do its ... read more

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Anonymous 
14 years ago

It took 15 mins to apply online- ok with that they called me 2 times: first call:to have more info, social security, salary, rent fees, etc, year of the car, milage, color, model, etc... Offered me car insurance, I said NO at first, offered me GAP, I said NO quickly. two days later: received same phone call asking if my car has alloy wheels, sunroof, leather seats, navigation, electric windows, satellite radio... REALLY? I asked the lady, you need allthis info for a car loan? She said "yes". Anyways, 24 hrs later my applicat... read more

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Anonymous 
14 years ago

TOTALLY USELESS.... Apparently they get paid to create a hard inquiry on your Credit Report. My credit score is 724 and they denied me for refinance. I'm not sure what business these people are in but if I had it to do over again I wolud not give them my Credit Information. After they denied me they continue to run inquries on my credit report. STAY AWAY FROM THESE PEOPLE. 

Frequently asked questions about RateGenius

How is RateGenius rated?

RateGenius has a 4.5 star rating with 15,628 reviews. 

When is RateGenius open?

RateGenius is open now. It will close at 8:00 p.m.