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RateGenius
- Auto Loan Providers
- Austin, TX
About this business
Location details
9300 United Dr, Ste 180, (Spicewood Springs Road), Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They have hidden fees. They lied to me and now I'm paying for it. My mistake?
These Idiots Will Waste Your Time!!!. I read the bad reviews after I applied but was hoping my experience would be different. They told me the loan was approved and had me fill out all kinds of forms and sign everything, several phone calls and e-mails later after skipping my car payment i get an e-mail that they cant do the loan. If they are Rate Genius it seems they would have an alternate or something else to offer. Dealing with them on the phone is really irritating and they waste your time bullsh*ting you. Never got any... read more
Applied after receiving a prescreen approval letter in the mail, after the fact they said they could not find a lender beware!
nothing better than rategenius called in one day loan was approved within 2 hours entire process less than a week, saving over $70 a month.
Stay away. Will pull your credit before you know it. Was told would do a soft pull and be in contact to further the application. Credit karma notified me that rate genius had done a hard inquiry and dropped my score 7 points
they lower my rate to 4.5% from 11.89% and when they got done i had 49 payments left and they wanter 60 payments the loan was the same amount as i owe on my 11.9% loan and a year longer payments what a rip off place do not deal with these people RIP OFF PEOPLE
I expressed concerns to my loan consultant about undisclosed fees and stated I needed more than 48 hours to review the 20 page application. He responded with the follow:Your not seeing anything different than any of the other 3000 customers per month for the past 16 years. All 200 of us that work here have families to feed. Trust me when I say, we will not close our door over you loan.I felt like absolute garage after his email. RateGenius has some things to work out before they should present loan offers as a representative... read more
All hype, expected more. disappointed It doesn't make sense to me,so I won't bad mouth them. Anyway, got refied from another more reputable lender at over 5 points lower! No one made any attempt to contact me or question my credit.
Horrible waste of time -- do not use They do a classic bait and switch -- they approved immediately but did not give anything in writing until I had invested several hours collecting and emailing all their requirements. They add numerous fees and unknown items and suddenly started calling the rate they had quoted as APR (I asked -- as I have a masters in finance and know the difference) just the base interest rate (which of course APR is higher). Horrible experience -- especially do not work with Mark Sells. He was condescen... read more
Frequently asked questions about RateGenius
How is RateGenius rated?
RateGenius has a 4.5 star rating with 15,628 reviews.
When is RateGenius open?
RateGenius is open now. It will close at 8:00 p.m.