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Region Energy
- Heating & Air Conditioning/HVAC
- Dover, NJ
About this business
Location details
15 Richboynton Road, Dover, NJ, 07801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rip off!!! They will fill up your tank and say the price per gallon is just above the locked in price. i had a delivery today at $5.029. I fill up mt diesel truck at $4.75 a gallon and that has road tax. Other oil company's are at $3.99 a gal. I understand Region will be a little more by like 30 cents or so and that they need to make money but $1.00/gal higher than their competition is ridiculous!. Now i will be running a few electric heaters, a wood stove in our basement, and buying a pellet stove for our fire place now th... read more
Business response:
Matt -We understand that our Customer Service Department was able to connect with you in resolving your concerns. We do appreciate your loyalty and are very happy that the situation is being addressed. Don't hesitate to reach out to us should you have any further questions. Regards, Region Energy Â
Paying way over market price $5.79 market price is $3.89 WHY I EVEN HAVE A LOCK IN PRICE 😳Â
Working there Â
You promised to call before you made this last delivery but like you do EVERY TIME you promise in writing or not you have NEVER come through. This is my last season with you.Â
I have used region energy for the last 4 years with automatic propane delivery services to prevent from running low on propane. 3/4 years I have run out of propane and lost heat in my house. They did not respond in a timely manner. This year when I started to have trouble and saw it was low I called for a delivery. I then proceeded to run out like I have previously. Lost all heat in my house. They are still refusing delivery. I would not recommend this company for anyone looking for respect or reliabilityÂ
We have been waiting for a technician to arrive since 8 am this morning. He was suppose to be here between 8 an 2. I called again at 2;30 an was told that he would be here by 2. I ha to call again at 2:15 because no one ha arrived yet. I spent over /2 hour on the line (most of which time I was on hold) an was told that he would be leaving Blairstown by 3 which would put him here by 340. I now have to reschedule the service until tomorrow morning because I have a doctors appointment for which I am already late. The last time... read more
Stay away. Spent thousands of dollars for a new furnace and A/C. Failed inspection. Now they want to charge me $90.00 to come out and "look at it". Crazy, ripoff the customer. Customer Service girl was wonderful. asked for a call back from George and his supervisor Doug. Of course NO ONE has called.Â
Business response:
Ruthann- We understand that our Customer Service Department was able to connect with you in resolving your concerns and you have chosen to remain with the Region Energy family. We do appreciate your loyalty and are very happy that the situation has been addressed. Don't hesitate to reach out to us should you have any further questions. Regards, Region EnergyÂ
Absolute terrible customer service, no ethics, incompetent. I do not have one good thing to say about this company. They dodge your calls, ignore e-mails, and don’t fix problems. I do not recommend working with this company!Â
Business response:
Stephanie- We thank you for taking the time to speak with our Customer Service Manager. Based on that conversation we are happy to hear that the issue has been addressed. Feel free to reach out to us should you have any questions. Best regards, Region EnergyÂ
Subject: Claire McEntyre & Wayne Wilson Acct 50-2611734 Received invoice today for $290.90! If I am correct; we are never charged for a ServicePlan. Please advise, Katie Thanks WayneÂ
Frequently asked questions about Region Energy
How is Region Energy rated?
Region Energy has a 3.2 star rating with 261 reviews.Â
When is Region Energy open?
Region Energy is open now. It will close at 6:00 p.m. Â