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Relax The Back

4.8

About this business

Location details

9607 Research Blvd, #140, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
4.8451 reviews
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Shannon L.'s profile image
Shannon L. 

Verified by Relax The Back

8 years ago

Great customer service! Friendly and helpful. 

Business response:

We try! Thank you and come back to see us!!! 

Kerryn S.'s profile image
Kerryn S. 

Verified by Relax The Back

8 years ago

Always a good experience and the products I've bought are top quality and have helped our back problems 

Business response:

We appreciate the feedback and we're glad that our products have been helping you! 

Lisa C.'s profile image
Lisa C. 

Verified by Relax The Back

8 years ago

We always enjoy going into the Relax the Back to see what new things they have. It’s great to be able to try stuff out before you buy it. Great customer service! 

Business response:

Thank you Lisa! 

Ruth B.'s profile image
Ruth B. 

Verified by Relax The Back

8 years ago

We just moved here from the east coast entering an empty house. I bought all our beds from Relax the Back by phone. We have had Tempurpedec beds before, so I knew what I wanted, yet I had to rely heavily on RLB to get it right. It was a pleasure to communicate with DJ and everything turned out perfectly fine and delivered exactly when I wanted it. The delivery crew were friendly and professional. And the bed of course is legendary. Thank you Relax the Back, I'll definitely use your services again. 

Business response:

Thank you for your kind review! There are so many options with Tempurpedic it can be confusing. Glad DJ was so helpful and welcome to Austin! 

Patricia S.'s profile image
Patricia S. 

Verified by Relax The Back

8 years ago

My chair back supporter makes my back hurt more. I need toco e in for an adjustment of the curve. 

Business response:

Patricia- It sounds like you bought the Sacro-Ease support. It takes just a few minutes to re-adjust the steel structure of the back but it's possible your body is having to adjust to proper alignment. Keep in mind that on occasion, the body takes up to five days to get use to proper alignment. New muscles are being used and some are being stretched. As always these products are backed with a 30 day 100% money back trial! 

Kathryn & Bill P.'s profile image
Kathryn & Bill P. 

Verified by Relax The Back

8 years ago

very good, delivery crew helped dispose of mold chair 

Business response:

Kathryn and Bill- Glad our delivery guys did such a good job and we're sorry that mother nature delivered to you such a tough blow. 

John & Laura (ellen) W.'s profile image
John & Laura (ellen) W. 

Verified by Relax The Back

8 years ago

Everyone was extremely helpful and professional. It was a pleasure working with the entire staff from purchase to delivery. Steve was so knowledgeable about our choices - he even explained the easiest way to put on the sheets! We will continue to buy from Relax the Back and are very comfortable about making a recommendation. 

Business response:

Thank-you for everything! Welcome back to Central Texas! Steve 

Jan & Duane I.'s profile image
Jan & Duane I. 

Verified by Relax The Back

8 years ago

Steve Seitz our salesperson was friendly and very knowledgeable in answering all the questions we had on the various products we were looking at. Based on his explanation I bought a great massage chair. 

Business response:

It was my pleasure. Enjoy your new chair! 

Larry Z.'s profile image
Larry Z. 

Verified by Relax The Back

8 years ago

Customer service was excellent. The products I purchased have been very beneficial. There was a wide array of products in the store 

Business response:

Thank-you Larry. Glad our products are helping! 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 451 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.