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Relax The Back

4.8

About this business

Location details

1795 N Hwy 17, Ste 5, Mt Pleasant, SC, 29464, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 5:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.8287 reviews
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Connie B.'s profile image
Connie B. 
a year ago

Very informative and extremely helpful picking out the right pillows and bed, we will be back for the bed but for now the pillows are great 

Business response:

Thank you immensely for your positive feedback! We are thrilled to hear that you found our pillows helpful. Looking forward to assisting you with the bed in the future. 

Neil B.'s profile image
Neil B. 
a year ago

very helpful 

Business response:

Thank you, Neil. We are glad we could assist with your needs. 

Henry W.'s profile image
Henry W. 
a year ago

Great. even though you had my name wrong on order. 

Business response:

Your feedback is valuable to us and helps us understand your experience. We appreciate you taking the time to share your thoughts. We're glad to hear that overall your experience was great, despite the issue with your name on the order. We apologize for this mistake and will use your feedback to improve our order processing system. Thank you for choosing our store for your furniture needs. 

Ruth B.'s profile image
Ruth B. 
a year ago

Very good. Sales people, very thoughtful and considerate of the customers. Good listeners to help pick out just what you need. 

Business response:

We deeply cherish your positive feedback, Ruth. Thank you for sharing your experience with us. We hope the remote creates the extra ease of use with the chair you purchased. 

Patricia M.'s profile image
Patricia M. 
a year ago

The owner was very helpful finding the perfect pillow for me. 

Business response:

We are utterly delighted to hear that you found the perfect pillow with our help. Thank you for sharing your experience! 

Jim D.'s profile image
Jim D. 
a year ago

chair had not been delivered since order of 12/27/2024. chair was not delivered as of 2/7/2025. when i was about to inquire I saw chair was on sale.! Called Mt Pleasant store to inquire about delivery date and sale price. Both inquires were handled to my satisfaction . I was very satisfied with results. Thank you, JameDonohue 

Business response:

We are delighted to learn that your inquiries were addressed to your satisfaction. Thank you for sharing your feedback with us. We appreciate the opportunity to serve your needs. 

Doug G.'s profile image
Doug G. 
a year ago

I am a 40 year executive from the sports and fitness industry. Most of the time I oversaw sales and customer service. I know the difference between good and bad service. My experience at Relax the Back was “great”! They are very knowledgeable, patient and friendly. While in store I heard and saw many other customers testing product and enjoying the experience. I give Todd and his team my highest recommendation. DG 

Business response:

We're privileged to have provided you with a great experience at Relax The Back. Thank you immensely for your kind words and high recommendation. 

Dave P.'s profile image
Dave P. 
a year ago

Todd was great. Great help buying our massage chair, and even more delivering it. Thanks 

Business response:

Thank you for sharing your feedback. We are delighted to hear about your positive experience with Todd! 

Sylvia V.'s profile image
Sylvia V. 
a year ago

The product I needed was in stock and delivered a week in advance of my surgery. This allowed be to get use to the mechanisms etc. I appreciated the coupon that was honored from the mail advertisement booklet. The white glove delivery was exactly that! Polite, courteous 2 very strong men carried a very heavy chair with much ease and care to walls and doors. Very patient teaching me the controls and very kind. I would highly recommend Relax the Back, Mt.Pleasant,SC. Thank you. Sylvia Vena 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.8 star rating with 287 reviews. 

When is Relax The Back open?

Relax The Back is open now. It will close at 5:00 p.m.