This profile has been claimed by the business owner or representative.
Relax The Back
- Furniture Stores
- Louisville, KY
About this business
Location details
The Paddock Shops 4142 Summit Plaza Dr, 4142 Summit Plaza Dr, Louisville, KY, 40241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Verified by Relax The Back
Great experience from sale in store to delivery and setup in home.
Business response:
John, Thank you for your review. Glad to hear your entire experience was wonderful. I hope your are enjoying your new purchase as well! We look forward to another opportunity to serve you with excellence again. Jen M.
Verified by Relax The Back
MOST COMFORTABLE CHAIRS OF 2018. Forget Lazy-boys, Stressless, and all the rest! Try this place out. It has what makes your back FEEL GOOD.
Business response:
Dear Wade and Mary Ann, Thank you for your raving review of our zero gravity recliners. We believe comfort is in the correction. So much of the furniture in our living rooms is built for conventional reasons and not with the end user (us humans!) in mind. So glad we helped you find the comfort you were seeking. We look forward to helping you get comfortable for the rest of the 24 hours in the day. Jen M.
Verified by Relax The Back
The staff was very understanding when my first purchase didn't work for me. They live up to their word for providing customer satisfaction and service. Thank you.
Business response:
Dear Sandy, Thank you very much for this review. Unfortunately, some times a purchase doesn't work out as it did in your case. However, we are very committed to helping you find the solution you are seeking. Thank you for allowing us to continue to work with you. I am so glad you are satisfied now. We look forward to assisting you again with your wellness needs. Jen M.
Verified by Relax The Back
Mark educated us regarding the best chair to deal with my health concerns. Then he went way above our expectations in superb timely delivery of my chair. Highly recommend!!
Business response:
Dear Teresa, Thank you for your personal review. Mark is very passionate about helping others with their health issues. So glad we were able to deliver for you in every way! We look forward to assisting you again with your wellness needs. Jen M.
Verified by Relax The Back
My zero gravity chair is a life changing investment in my back. Tom and Tyler made my shopping experience so fun and stress free. They filled out all the paperwork while I relaxed in my new chair. I highly recommend them! They are extremely knowledgeable and helpful. I am telling everyone I know about them! Hey Tom, where is my lavender neck pillow? :)
Business response:
Dear Laura, Thank you for sharing your experience with us. I am thrilled to hear your new zero gravity chair is life changing! I am also thrilled to hear about your wonderful shopping experience. We believe that finding pain relief should never be a pain-love hearing that it was fun! I will look into the lavender neck pillow and get back to you, Laura. We would love to serve you again. Jen M.
Verified by Relax The Back
Salesman was very informative. Transaction went without a hitch.
Business response:
Dear Elizabeth, Thank you for your feedback. We pride ourselves on knowing not only our products, but spinal health and ergonomics. Glad to hear you had a smooth experience. We look forward to another opportunity to assist you with your wellness needs. Jen M.
Verified by Relax The Back
Great customer service. Caring about what was best for me while also educating me about my back issues. Thank you Jen!
Business response:
Dear Carol, Thank you for your wonderful review. I have the best job ever! I so enjoy helping others find ways to help themselves to be the best that they can be. It was my pleasure. I look forward to assisting you again. Jen M.
Verified by Relax The Back
We bought a NOVO XT massage chair about a year ago. What a wonderful purchase. Great service from the salesman. Not pushy. Very informative. We are now looking for ergonomic office chairs and will definitely buy from Relax the Back.
Business response:
Dear Michelle, Thank you for amazing review. So glad to hear your massage chair is wonderful. Also thrilled to hear your experience was wonderful. Learning that you are shopping with us again is the highest form of compliment to our products and service. We thank you for the continued confidence in us. Jen M.
Verified by Relax The Back
Very knowledgeable people with solutions for making your back a LOT MORE COMFORTABLE! Spend some time here and you will be glad you did.
Business response:
Dear Wade and Mary Ann, Thank you for the wonderful review. Our staff undergoes rigorous training in spinal health and ergonomics. Our products are best in class. This enables us to assist you in finding solutions for pain relief. Thank you for placing your confidence in us. We look forward to assisting you again. Jen M.
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.9 star rating with 400 reviews.
When is Relax The Back open?
Relax The Back is open now. It will close at 7:00 p.m.