This profile has been claimed by the business owner or representative.
Relax The Back
- Furniture Stores
- Louisville, KY
About this business
Location details
The Paddock Shops 4142 Summit Plaza Dr, 4142 Summit Plaza Dr, Louisville, KY, 40241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Verified by Relax The Back
Knowledgable staff. Excellent product quality. The owner and his son personally delivered our new chair. Very personable customer service. Anyone who suffers from pain should visit this store. Many self-healing tools available.
Business response:
Dear Donna, Thank you very much for your review. We appreciate the confidence you have placed in our staff, products, and service. We strive for excellence on all fronts. Glad we delivered. Enjoy your relief! We look forward to serving you in the near future. Jen M.
Verified by Relax The Back
This Store's effort to understand my needs and satisfy them was exceptional. Chris W
Business response:
Dear Chris, Thank you very much for your review. We try to get to know each client as individuals and learn their unique needs. Our extensive training in spinal health, sleep, anatomy, and ergonomics enables us to find a customized solution. We look forward to serving you again. Jen M.
Verified by Relax The Back
Friendly and helpful service. Tyler answered all my questions and continued to be helpful even though I went back to test the chairs many times.
Business response:
Dear Ann, Thank you for the wonderful feedback. Tyler is exceptional patient and knowledgeable. I am glad to hear you found the perfect chair for you. We look forward to assisting you again with your wellness needs. Jen M.
Verified by Relax The Back
Wonderful products and great customer service!
Business response:
Dear Jackie & Patrick, Thank you for the glowing compliments. We are proud of the best in class products we offer and know they provide the relief sought after. As a small business owner of a brick and mortar store, I am thrilled to hear we delivered exceptional service. Looking forward to serving you again. Jen M.
Verified by Relax The Back
Love my Human Touch Chairs.Excellent customer service.
Business response:
Dear Sibylle, So glad to hear how much you enjoy your Perfect Chairs! Thank you for compliment of our service. Our team has a passion for making your experience with us extraordinary from start to finish. Please let us know how we can be of further assistance. Jen M.
Verified by Relax The Back
The owner of this franchise is extremely knowledgeable and very patient - we are very pleased with the massage chair that we purchased. After the time that was spent at the store and all the valuable information we received we feel more like a friend than just a customer. Thanks again!
Business response:
Dear Steven and Jill, It is wonderful to hear how much you enjoy your new massage chair! Thank you for the compliments. I try to welcome each client as if I am welcoming you into my home. Please stop by when in the area as I would love to see you again. Jen M.
Verified by Relax The Back
Knowledgeable...fair pricing...excellent service
Business response:
Barret, Thank you for the great review. We value feedback from our clients. We look forward to assisting you again. Jen M.
Verified by Relax The Back
Iwould like to say thank you to Mark and his team. Ethan was extremely helpful as well when Mark was out of the store. I will say that the chair that they helped me with is amazing. The team also deals with the Veterans Administration which was refreshing. I could carry on about the services and time they spent to help, but I recommend you stop by and see them.
Business response:
Dear Jesse, Thank you very much for the response. I am glad to hear your experience was wonderful and your new chair is providing the relief you were looking for. Yes, we are proud supporters of the VA and work frequently with them to provide our military the products they need. We look forward to continuing to serve you. Jen M.
Verified by Relax The Back
Tyler was attentive and helped me toward an educated decision.
Business response:
Dear Susan, I am glad to hear Tyler was able to provide the information you needed. All of our staff are trained in spinal anatomy, spinal health and ergonomics. Thank you for your review. We look forward to assisting you further with your wellness needs. Jen M.
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.9 star rating with 400 reviews.
When is Relax The Back open?
Relax The Back is closed now. It will open tomorrow at 10:00 a.m.