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Relax The Back

4.9

About this business

Location details

The Paddock Shops 4142 Summit Plaza Dr, 4142 Summit Plaza Dr, Louisville, KY, 40241, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.9400 reviews
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Chad J.'s profile image
Chad J. 

Verified by Relax The Back

8 years ago

Mark, John and Tyler, Thank you for taking the time to help me pick the best products to address my sore back and muscle stiffness issues. I selected the inversion table with traction, the strap massager and the foot massager. I’m just getting started but so far the mobility of the shiatsu massager has been used on my neck, shoulders, and lower back. I will provide another review after 30 days of use. Thanks for staying late after hours, and delivering my table after hours, same day. I will recommend you where possible. 

Business response:

Chad, Thank you for your detailed review of your experience, response to our products, and willingness to refer us. I believe that is the highest form of compliment. We look forward to another opportunity to assist you with your wellness needs and to your review again in a month. Jen M. 

Sally H.'s profile image
Sally H. 

Verified by Relax The Back

8 years ago

Great customer service and knowledge staff. Helpful with no pressure 

Business response:

Dear Sally, I am glad you found our in-store experience so positive. We pride ourselves on it and look forward to offering our services to you again. Jen M. 

Carol Z.'s profile image
Carol Z. 

Verified by Relax The Back

8 years ago

knowledgeable and friendly staff 

Business response:

Dear Carol, Thank you for your review. Our staff undergoes training in spinal health, anatomy, and ergonomics in addition to being knowledgeable about our products. Most importantly, we offer a human connection to each of our clients. We look forward to assisting you again. Jen M. 

Wayne S.'s profile image
Wayne S. 

Verified by Relax The Back

8 years ago

was pleased with the delivery and set up and enjoying my new chair. 1st class on sales, delivery and product. thank you. wayne skipper 

Business response:

Dear Wayne, Glad to hear you had such a positive experience. We believe seeking comfort should never be a pain! Looking forward to serving you again. Jen M. 

Dianne H.'s profile image
Dianne H. 

Verified by Relax The Back

8 years ago

Outstanding service!!!! 

Business response:

Dear Dianne, Glad to hear we hit it out of the park! (couldn't resist the Slugger pun!) We would love the opportunity to do it again for you. Jen M. 

Don & Barbara B.'s profile image
Don & Barbara B. 

Verified by Relax The Back

8 years ago

Very friendly and helpful staff. Great service! 

Business response:

Dear Don and Barbara, I sincerely appreciate your feedback and rating. It is a pleasure to serve you and we look forward to the opportunity to assist you again with your wellness needs. Jen M. 

Kenneth Z.'s profile image
Kenneth Z. 

Verified by Relax The Back

8 years ago

Very helpful and responsive staff 

Business response:

Dear Kenneth, Thank you for taking the time to leave a review. It is wonderful to hear we served you so well. We certainly appreciate the feedback so we can continue to meet our client's needs. We look forward to assisting you again. Jen M. 

Jean-anne J.'s profile image
Jean-anne J. 

Verified by Relax The Back

8 years ago

Outstanding customer service. Great product! Love our new zero gravity recliner! 

Business response:

Dear Jean-anne, Thank you for your review. Glad to hear you love your new recliner! We look forward to offering you our outstanding service again!. Jen M. 

Richard H.'s profile image
Richard H. 

Verified by Relax The Back

8 years ago

friendly knowledgeable efficient service 

Business response:

Dear Richard, Thank you for leaving a review. I am pleased to hear we offered such a positive experience. We look forward to assisting you again. Jen M. 

Frequently asked questions about Relax The Back

How is Relax The Back rated?

Relax The Back has a 4.9 star rating with 400 reviews. 

When is Relax The Back open?

Relax The Back is closed now. It will open tomorrow at 10:00 a.m.