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Relax The Back
- Furniture Stores
- Louisville, KY
About this business
Location details
The Paddock Shops 4142 Summit Plaza Dr, 4142 Summit Plaza Dr, Louisville, KY, 40241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Verified by Relax The Back
Just shopped for our mother who needs lumbar support, zero gravity for edema issues and a lift chair. Jen was an answer to our prayers. She helped mother and my sister settle on the chair that met all the qualifications.
Business response:
Marcia, Thank you for your lovely review. I do believe it was God's plan that we crossed paths that day especially since I was not initially scheduled to work! I am glad He used me in such an amazing way. I was blessed by meeting your family. Jen M.
Verified by Relax The Back
Excellent assistance in deciding what we needed in a chair. Excellent on time delivery and set up. My wife loves the chair.
Business response:
Len, Thank you for the compliment. We're glad to hear your wife is enjoying her new chair. We look forward to assisting you again with your wellness needs. Jen M.
Verified by Relax The Back
I am absolutely delighted with the office furniture I bought - my health has benefited already. Client attention and service and knowledge was great. I am not thrilled with my Technogel bed - I think I paid a lot of money for a product that is not ideal.
Business response:
Colin, Glad to hear your ergonomic office workstation is providing the relief you were seeking and that our staff was helpful and knowledgeable. I know we have reached out to you directly to assist you with your mattress concerns. I greatly appreciate this type of feedback. Jen M.
Verified by Relax The Back
Love the chair- most relaxing and calming chair ever. Firm and relaxing
Business response:
Thank you for letting us know how much you love your new chair! So glad you are enjoying it! Jen M.
Verified by Relax The Back
Great service and great products!
Business response:
Matt, Thank you for the review. I am glad to hear we were exceptional on all counts. I look forward to assisting you again with your wellness needs. Jen M.
Verified by Relax The Back
Because they sent me a nice follow up email and provided great service when I visited their store almost a year ago, I was able to look up their email so I could give them a call when I was interested in an ergonomic foot stool for my office. Not only were they helpful but they matched the price of a major online site too. They provided the level of service many people complain doesn’t exist anymore. Supporting a local small business felt good too!
Business response:
David, Thank you for giving us a second opportunity to serve you and to shine! As co-owner, I sincerely appreciate your willingness to support our local small business. I look forward to assisting you again with your wellness needs. Jen M.
Verified by Relax The Back
Everything about relax the back was nice and easy. Very friendly and comfortable. Great chairs also
Business response:
Gary, Thank you for your wonderful feedback. Seeking relief should never be a pain. Glad you had such an enjoyable experience. We look forward to assisting you again. Jen M.
Verified by Relax The Back
Jen was very knowledgeable and patient. She let me try several chairs before deciding on "The Perfect Chair." She also let my me and my husband use the massage chair. That will be the next chair that we buy. The best chair ever!!
Business response:
Rebecca, Thank you for your detailed review. I am glad your experience was amazing. I look forward to serving you and your husband again. Jen M.
Verified by Relax The Back
Geno D. Jen and Tyler were very patient and knowledgeable .We purchased a zero gravity chair and are enjoying it immensely. Thank you so much we will be back.Geno
Business response:
Dear Geno, Glad to hear you found the comfort you were seeking. We appreciate your confidence in our staff, products, and service. Looking forward to seeing you again as well! Jen M.
Frequently asked questions about Relax The Back
How is Relax The Back rated?
Relax The Back has a 4.9 star rating with 400 reviews.
When is Relax The Back open?
Relax The Back is open now. It will close at 7:00 p.m.